Category Archives for Airlines.
A passenger reported that their American Airlines flight made an emergency landing on Sunday “after a potential brake failure.” Everyone had to assume the crash position. Watch the video starting around 18 seconds in and you’ll hear “Head down, stay down, brace, brace” being chanted as the aircraft diverted to Philadelphia.
Throwaway ticketing is a practice that’s gone on for decades. Airlines often charge more money for non-stops than they do for connecting itineraries. So people book a flight with a connection through the city they want to travel to, and just don’t take that second connecting flight. As a result, they can often save money, but there are risks you should know about.
The judge’s decision, rather than considering whether consumers would benefit overall, looked at individual markets and saw fare increases – when fares were rising everywhere due to inflation, supply chain issues and strong demand. The judge discounted expert witnesses for the airlines because they were working with airline data while giving weight to government experts. And the judge argued that the combination was per se illegal, since it reduced competitors, rather than looking at its effects to see more actual competition.
A China Southern Airlines check-in counter agent in Singapore has been suspended after calling a passenger “a dog.” The man was checking in for China Southern’s Singapore – Chongqing flight 546 on May 23rd and asked about an upcharge for exit row seats, but there was a communication challenge. He asked for a Mandarin-speaking agent, but was ignored.
The passenger began filming with his phone, and the employee took offense. According to the passenger, he “used three languages (to scold me), ‘you are a dog, you don’t understand human language’.” That’s not on the video, however the agent was filmed saying “If you want to be a dog, I can treat you like a dog… That’s easy.” The agent also said that the man doesn’t “even know how to be a human.”
Three years ago, as the pandemic was starting, Delta announced that it would become the world’s first carbon neutral airline.
However they were using sleight of hand for this – buying carbon offsets which not only often do not offset carbon, but can increase emissions.
This filing by Alaska certainly suggests Seattle – Shanghai is at least still alive, and hints by American to employees in March that they could fly Seattle to Singapore suggest that they’re still working on a strategy that could come to fruition for Seattle-based Asia flying, perhaps when the new Boeing 787-9s that American has on order begin to deliver.
The Embraer 145 is a ‘small’ regional jet, usually outfitted with 50 seats. Operators don’t usually put in a first class or even wifi, thinking that the flights are short enough and passengers usually have no real competitive options.
The aircraft’s range can push 1,300 miles and a little beyond in optimal conditions. One flight on an Embraer 145, though, has been scheduled to fly… 2,249 miles?
A Pakistan International Airlines Boeing 777 has been repossessed while on the ground in Kuala Lumpur after arriving from Islamabad, waiting to return to Pakistan. This is the second time this same aircraft has been repossessed in Kuala Lumpur since 2021 for failure to make payments to the airline’s lessor.
.In an investor presentation, Qantas has shared that they’re looking at service from Australia to both Seattle and Chicago – as well as Paris.
Though several airlines have put in larger overhead bins, there’s still not enough space, and one of the biggest frustrations passengers express in social media is being forced to gate check their bags. The rush for bin space can be a war of all against all, but that includes passengers versus crew too.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
