American has a special phone number for use by passengers during weather events and similar breakdowns. This is part of the Reservations Irregular Ops Customer Assistance Program and gates have “RICAP cards.”
Airlines
Category Archives for Airlines.
After Losing Anti-Trust Case, American Airlines Winds Down Sales Of JetBlue Tickets
American Airlines internal reference materials show that they’ve begun the wind-down process for the Northeast Alliance.
Turkish Airlines Plans To Allow Prayer In The Cockpit
Turkish Airlines Chairman Ahmet Bolat shared on LinkedIn that the carrier would update its rules to allow pilots to pray in the cockpit. I suspect that the airline’s pilots aren’t actually the audience for any such change.
Teenager ‘Taken To Security Room And Interrogated’ By American Airlines For Throwaway Ticketing
A teen traveling solo for the first time from Gainesville, Florida to Charlotte was taken to a security room by American Airlines. There he was interrogated – and forced to buy a new ticket – according to the boy’s father.
Wounded Ukrainian Veteran Kicked Off Plane For Wearing Prosthetic Leg
A Ukranian soldier, injured during Russia’s invasion of his country, was kicked off of a Wizz Air flight from Tel Aviv to Warsaw because of his prosthetic leg. The airline says he either needed to be “fit to fly” on his own or “accompanied by someone” for support. He had reportedly been in Tel Aviv for medical treatment, and was traveling with gifts to visit family.
Class Warfare Glares On My American Airlines Flight
On Monday my American Eagle flight took a delay for catering after doors close. A crewmember announced to the aircraft that we were delayed “to cater first class.” The glares from coach were palpable.
American Airlines May Now Give Away Your Seat When You Run To Make A Connection
Last month American Airlines fully rolled out a new tool called AURA, the “AUtomated ReAccommodation” tool to rebook passengers when their flights are cancelled or delayed.
But this tool does so predictively. And it’s causing seats to be given away from passengers that make their flight.
Delta Air Lines Expands Austin Focus City With New Flights To Las Vegas And Orlando
Whether or not a single Orlando and Las Vegas flight can work for Delta is a question, though these are two leisure destinations that are said to almost always work for everyone, or that at least can be filled at some fare by everyone.
Couple Caught On Video Joining The Mile High Club
A couple was caught reportedly joining the mile high club – on video. A passenger who saw the man and woman enter the lavatory pulled out his phone and recorded their exit – one at a time, without anyone else entering in the meantime.
The woman opens the door first, and has a serious look on her face, while you can see the male passenger still inside the lavatory – with a huge grin. A few moments pass and then he steps out, too – a bit more serious but with an eyebrow raise as he heads back into the aisle of the aircraft.
When Travel Goes Sideways, Don’t Rely On Airlines To Help. Take Matters Into Your Own Hands.
Many travelers are at the mercy of airlines when things go wrong. They wait in line to be rebooked and curse at how bad their options are. They become, as my grandfather used to say, “farbissen” or mad at the world.
I write a lot about taking control over your own travel destiny. Here’s what that means.











