Airlines

Category Archives for Airlines.

American Airlines About To Get Pilots Contract? Some In The Cockpit Are Furious

by Gary Leff on September 5, 2022

Sep 05 2022

American Airlines pilots know they’re going to get well paid in a new contract. The company has publicly offered a 17% raise. They want 20%, and changes to work rules that (among other things) keep the airline from altering their schedules and leaving them without lodging on the road. United’s pilot union agreed to a deal offering a 14% raise, but when they heard about what American’s pilots were on the verge of getting – and unwilling to take – they backed out of the deal wanting what American was getting.

Some pilots – including union leaders – are furious with what they appear on the verge of settling for.

Report: Delta Sky Club Lines Are So Bad, They’re Feeding Passengers Waiting To Get In

by Gary Leff on September 3, 2022

Sep 03 2022

Lines to get into Delta clubs are a phenomenon unmatched by other airlines. New York JFK seems to be the worst. In fact things are so bad there are reports of the airline bringing food out to passengers they’re waiting so long.

Saudi Arabia’s Plan For A New Airline

by Gary Leff on September 2, 2022

Sep 02 2022

Saudi Arabia is starting a new, second national airline with plans to compete – and beat – Emirates. They are going to invest $30 billion in the effort.

It’s likely to be called RIA and will be based out of Riyadh. And their goal is… transit passengers.

How New Airline Policies To Reimburse Hotel Rooms Make Savvy Fliers Worse Off

by Gary Leff on September 1, 2022

Sep 01 2022

If the airline is offering to cover lodging then you shouldn’t be able to seek reimbursement from your credit card. Hopefully these new customer commitments do not lead to a bunch of denied credit card reimbursement claims, effectively limiting the benefit to weather-related events or at least going through the claims process with an airline before seeking reimbursement from your card (within the card coverage provider’s allowable timeframe).

Offering rooms when the airline is at fault isn’t new. Reimbursing rooms when the airline can’t get you one may be. However for those of us in the know on credit card trip delay coverage, these airline policy changes under threat by DOT may wind up being a real negative.

Major U.S. Airlines Commit To Put You On Another Airline When Long Delays Are Their Fault

by Gary Leff on September 1, 2022

Sep 01 2022

What’s new, generally speaking, is that several carriers have amended their policies to actually reimburse you when they’re unable to provide you with a room and you book one yourself.

And the largest U.S. airlines have committed to put you on another airline when major delays are their fault, but there’s fine print – often doing the bare minimum to get a ‘check mark’ on the new Department of Transportation customer service comparison chart.

US Airlines Commit To Pay Hotel & Meals During Controllable Delays

by Gary Leff on August 31, 2022

Aug 31 2022

Generally speaking airlines were already on the hook for lodging and meals during controllable delays, however they’ve made explicit commitments here that include reimbursement when they can’t provide a hotel and specific amounts for meals.

Starlux Will Start Flying To The U.S. In April

by Gary Leff on August 30, 2022

Aug 30 2022

Taiwan’s StarLux will start flying to the U.S. in April though for now they aren’t saying more than it’ll be a West Coast destination. They have plans to “gradually expand to other destinations” and also fly to Europe.

American Airlines Stranded Passengers Overnight In The Airport For No Reason, Bermuda Government Says

by Gary Leff on August 30, 2022

Aug 30 2022

Monday night I wrote about the American Airlines flight from Miami to London that diverted to Bermuda stranding passengers inside the terminal for 21 hours.

For the first 11 overnight hours of their stay passengers report that they received water and pretzels. American Airlines says this is because of Bermuda’s Covid rules, but the government there says this isn’t true.

American Airlines Passengers Stranded Mere Feet From Paradise, Complaining About Lack Of Food

by Gary Leff on August 29, 2022

Aug 29 2022

Throughout the pandemic I’ve been telling people they needed to pay attention to Covid-era entry rules not just for their destination – did they need a test? proof of vaccination? could they visit at all? – but also for any connecting points along the way. You don’t want to get stuck in an airport where you can’t enter the country, in case your flight gets cancelled or you miss your connection.

But there’s not a lot you can do when your plane goes mechanical and you’re not allowed into the country. Unfortunately that’s exactly what happened to American Airlines flight 38 from Miami to London Heathrow on Sunday evening.

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