Category Archives for Airlines.
American Airlines has focused like a laser on “D0” – exact on time departures – over nearly all other priorities. That hasn’t always made them a reliable airline, but it’s led to numerous dysfunctions.
American Airlines CEO Robert Isom signaled in his first earnings call that he’s shifting the focus of the airline from this metric to a broader set of priorities that will operate reliably while also taking care of customers.
This represents innovative thinking on the part of American to balance their desire for a top shelf product (business class suites with doors on a narrowbody aircraft) without taking up a lot of real estate on the plane
The Justice Department has begun it’s slow-walk of a half-hearted defense of the rule. They’ve filed a notice of appeal with the District Court. Here’s the entirety of the filing.
The CDC and the Administration has bungled this. They should have taken the win of having the mandate end without their having to end it. Now the best they can do is file an appeal, without having the order stayed, and then let the appeal become moot with the expiration of the rule. Worse would be to litigate this aggressively with the ensuing chaos of trying to re-impose the mandate.
The smart political move is to let the CDC say they’ve examined hospitalization data and the state of new variants and the mask rule can expire, subject to new developments that might warrant its reinstatement. And the people in charge at the White House aren’t dumb.
When the federal transportation mask mandate was overturned by a judge, and the administration decided not to seek an immediate stay of the order but instead to cease its enforcement, airlines began lifting their mask rules.
Southwest Airlines didn’t just send out a statement to customers and to the press that they were lifting their mask rules, Southwest Airlines dispatch sent a message to pilots Monday evening letting them know that the rules had changed mid-flight.
At last week’s American Airlines ‘Crew News’ employee meeting, before taking questions CEO Robert Isom gave a presentation. He lays out that the airline wants to be reliable and make money. They’re focused on Dallas and Charlotte, building out their network, and operating reliably with “simplicity” and at low cost (efficient).
The U.S. Court of Appeals for the 9th Circuit has found for the second time that web scraping of publicly accessible data doesn’t violate the Computer Fraud and Abuse Act.
Delta, United, and Alaska Airlines are already publicly on record saying that since the federal government will cease enforcement of the transportation mask mandate, following a U.S. District Court ruling that the requirement was beyond the statutory authority of the CDC, that they would also stop enforcing a mask requirement.
American Airlines has now told employees that masks are no longer required on board their aircraft either.
After a federal judge struck down the transportation mask mandate, the Biden Administration has made clear they will comply and no longer enforce the rule.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
