Category Archives for Airlines.
The British Airways employee got caught listing access to standby travel for three months on the auction site, asking nearly $800. In addition to non-rev flights, buyers would gain access to discounted confirmed space as well.
Customers are unhappy with Southwest for adding checked bag fees and generally walking back their entire differentiated business model, laying off employees for the first time, and going back on the CEO’s word from just a few months ago about what they had planned.
It’s the perfect time for competitors to capitalize on that dissatisfaction – but this takes it to the next level, and also qualifies as expert trolling. I love it!
American Airlines has been doing a lot of tinkering with its boarding process. They rolled out tech to enforce boarding groups, ‘declaring war on gate lice’ by having their systems audibly refuse boarding to passengers cutting the line and boarding before their group is called. And starting May 1, most domestic flights will begin boarding 5 minutes earlier.
Now they’re changing their boarding groups again.
American Airlines is out with its renewals and new invitations for ConciergeKey status, which American Airlines gives to its top spending customers and top corporate travel influencers. It’s the status that George Clooney had in Up In The Air. They are also out with two options for customers who didn’t make it to get back into the secret club.
There are currently no Westbound transatlantic redeyes – overnight flights from Europe to the U.S.. That changes this winter, as Iberia re-times its Madrid – Dallas flight.
A Delta Air Lines passenger and his three year old went to the mid-cabin lavatory on flight 68 from Taipei to Seattle. As they finished up, the lavatory door jammed and they couldn’t get out. They tried unlocking and relocking it, and pushing on the door, but it stayed stuck.
American Airlines has finally announced free wifi. It will start in January 2026, and will apply to planes equipped with ViaSat and Intelsat (formerly Gogo) satellite internet. Widebodies with Panasonic internet will not offer internet for free.
These Boeing 777-300ERs are getting a lot more seats – and a lot more premium seats – 84 to 114 total premium seats, without losing any coach seats. In order to do this, it means that current seats have to be squeezed. Here’s the final layout of the reconfigured premium-heavy Boeing 777-300ER.
Cheap ‘first class buy ups’ can be a great deal even as they make elite status so much less valuable. I recently purchased a couple of them and it caused me to refresh my thinking around how much I’m willing to pay.
The absolute best deal for U.S. domestic flight redemptions (when saver awards are available) is using Air India Maharaja Club points for United Airlines flights. The option is little-known, probably because the points are tough for most Americans to earn.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
