Category Archives for Airlines.
People steal baggage tags off of luggage at baggage claim, and report those bags missing for compensation from the airline.
Twenty percent of Delta Air Lines airfares will be priced by AI by the end of the year, working to figure out how much each individual customer is willing to pay them.
Delta’s latest earnings discussion revealed a major shift in attitude and planning around bringing back upgrades, slashing premium cabin perks that come from buying business class, and promising to eliminate Sky Club overcrowding within the next 18-24 months. There was a lot more packed into this earnigns call than there usually is!
The problem is that American Airlines has high costs, but an average product. Customers choose them on schedule and price, not because they’ll go out of their way to do so – the argument Delta makes about their business.
American Airlines has introduced elite status in their small business program. Companies that credit $250,000 or more in a calendar year receive (3) incremental benefits.
American Airlines is putting an additional row of first class into its Airbus A319 and A320 aircraft. They’re about the start work on the prototype A319. They expect to retrofit the first group of planes in the fall – the ones due for heavy maintenance checks – and then will proceed with the ones that only need cabin interior work.
Delta Air Lines dropped to number three in reliability among North American carriers in June, according to data from aviation analytics company Cirium.
Travel & Leisure just rated them as the #1 domestic air carrier, and that’s the biggest no-brainer. If they serve the routes you want to fly, there’s no question they offer a better experience than competitors.
The crash of Air India flight 171 from Ahmedabad to London Gatwick on June 12 may have been an intentional act. Investigators are focusing on the positions of fuel cutoff switches in the cockpit.
They will retrofit their Boeing 787-9s that offer a 20-year old business class coffin to a seat similar to their Airbus A330neo, and increase the size of business class to 56 seats – but remove the bar to make room.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
