Aug
03
2025
Probably the best observation here is “For the first time in my life, I see a purpose for the word ‘lavatory.’”
“We Have No Toilets!” Pilot’s Urgent Plea Misheard As “No Pilots,” Triggers Airport Emergency
Airlines
Category Archives for Airlines.
“Southwest Is Hoeing Me” Airline Loses Woman’s $5,000 Bag, Dumps It At Strange Apartment, Shrugs And Tells Her To Call Police
Aug
03
2025
“Southwest is hoeing me.” A Southwest Airlines passenger says that’s what an employee told her, after the airline lost her bag, then when it was found it was delivered to the wrong address, and the airline and courier service simply pointed fingers at each other – forcing the woman to get the police involved.
Alaska Airlines Stuck Paying $160M For Virgin Name It Dropped—Now Forcing Delta Execs Under Oath Over Broken Deal
Aug
02
2025
If Alaska is going to be held to payments and Virgin cannot partner with any other airline to sell flights in the United States, then Alaska wants to know… how on earth Virgin partners with Delta and sells their flights domestically?
‘We Needed A Boat!’ American Airlines Passengers Evacuated Twice After Lavatory Pipe Explodes, Flooding Dallas Flight
Aug
02
2025
American Airlines flight 2350 from Dallas – Fort Worth to Mexico City was delayed more than 5 hours on Friday. First, passengers had to wait on a replacement aircraft reportedly due to a “leak” and then passengers boarded another Boeing 737-800 only to have water flow out into the aisles from a lavatory. They needed another plane – or a boat.
Delta Just Told Congress They Aren’t Personalizing Ticket Prices With AI—So Why Did Their President Brag They Would?
Aug
01
2025
After pitching the role that AI will play in generating incremental revenue for the airline to investors, Delta now says there’s really nothing to see here. Asked by Senators to address their plan to use information about individual customers to figure out how much they’ll pay, Delta says they aren’t doing this at all.
American Airlines Poured $8 Wines In International First Class—Now Elite Flyers Are Fleeing, Taking Billions With Them
Aug
01
2025
I hear all the time that food on an airplane doesn’t matter. You’re not up in the air long enough. You won’t get a great meal like you can on the ground anyway, and “nobody decides who to fly because of the food.” That isn’t true – differentiated products win.
United Airlines Pilot Taunts Flight Attendants After They Reject Pay Raise: ‘Love It, Now They Get Nothing!’
Aug
01
2025
I wouldn’t order a coffee on my next flight if I were this pilot – or ask for a flight attendant’s help blocking off the lavatory.
In Leaked Meeting, American Airlines CEO Unveils ‘Forever Forward’ Slogan, Customer Chief Admits Huge Satisfaction Gap
Jul
31
2025
Following Thursday’s American Airlines second quarter earnings call, corporate officers gathered employees for a ‘State of the Airline’ presentation. This was recorded and shared through the company’s internal network, and a copy was reviewed by View From The Wing.
‘Years of Sacrifice, And This Is Their Best?’: 71% Of United Flight Attendants Reject Union-Endorsed Contract After 5-Year Pay Freeze
Jul
29
2025
I wrote that a revolt against the contract was brewing for both legitimate gripes and misunderstandings.
Ultimately 71% of voting flight attendants rejected the contract, with 92 of those eligible casting ballots.
Southwest Airlines Has Finally Lost It—They’re Now Charging $60 Extra Just To Sit In A Middle Seat On A 1-Hour Flight
Jul
29
2025
Now we see how paid seat assignments are working out for the airline, which they’re selling now for flights starting January 27, 2026. They don’t seem to have figured out the revenue-maximizing formula yet, or they don’t have the technology fine-tuned yet to adapt seat fees by market easily.
