Category Archives for Airlines.
American Airlines is reportedly preparing to return to Reykjavik, reviving Iceland service that disappeared during the pandemic. Philadelphia is the logical gateway, but the airline’s choice of aircraft—and whether it might instead revisit Dallas—remains unclear.
Chesley “Sully” Sullenberger, who safely brought US Airways Flight 1549 down on the Hudson River and saved all 155 people aboard, has revealed an early-stage Alzheimer’s diagnosis. The 75-year-old plans to use his public voice to help other families face the disease with hope and courage.
Frontier will begin installing Starlink across its entire fleet next year, transforming from an airline with no Wi-Fi into one offering the best gate-to-gate connectivity in the sky. That puts it years ahead of Delta, which won’t begin installing Amazon Leo until 2028—and initially plans to equip only half its fleet.
United’s new A321XLRs will offer Economy Plus pairs with the middle seat covered by a shared table—essentially European business class seating without premium catering or lounge access. By holding capacity at 150 passengers, United can sell extra elbow room while avoiding a fifth required flight attendant.
A United captain stepped into the cabin to brief passengers on weather, and a loyal flyer called it the kind of service that made the airline number one. Pilots can build trust in minutes—and airlines should make that interaction normal.
American Airlines posted photo clues teasing five new international routes. The destinations appear to be Naples, Munich, Copenhagen, Quito and Santiago—the remaining questions are which U.S. gateways will serve them and what aircraft American will use.
A new Point.me survey names Delta’s Starbucks the best airline coffee and Amex Centurion the best lounge network. But popularity isn’t quality: Alaska and United serve better coffee, Chase offers stronger lounge design, Capital One has better food—and British Airways has no business ranking among the best inflight meals.
American, United and Southwest all offered the same $523 Chicago–Denver fare, reviving suspicions of price-fixing. Identical fares occur about half the time: ATPCO and near-instant competitor monitoring let airlines match prices without an illegal agreement—though carriers have sometimes tried to cross that line.
Airlines make passengers fight for overhead bin space, then force gate-checking even when bins still look empty. They should sell guaranteed bin space instead—certainty passengers would actually value.
American Airlines is giving employees talking points to explain West Palm Beach airport’s Trump rename, pointing to Florida law and IATA guidance. Gate screens already display the presidential name, while the airport code officially changes from PBI to DJT on August 18.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
