Airlines

Category Archives for Airlines.

How Delta Explains Away Hours-Long Hold Times

Jul 14 2021

All airlines have had long hold times, but Delta’s have generally been the longest. And their website doesn’t do a lot of the things you might need, like handling schedule changes well and erroring out with simple tasks.

Delta’s CEO was asked about what they’re doing to address telephone hold times, and what customers should do for help in the meantime, during the airline’s earnings call.

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Justice Thomas Will Decide Whether To Halt The Airline Mask Mandate

Jul 13 2021

Last month I covered the passenger lawsuit to overturn the federal transportation mask mandate. Some of the arguments in the suit are legally persuasive, but included a lot of unpersuasive claims as well. I expected that the suit would be made moot by the expiration (and non-renewal) of the mask mandate on September 13, 2021 – before the case gets adjudicated.

However a couple of things have happened since then.

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Democrat Lawmakers, With Beer And No Masks, Fly Out Of Texas To Halt Voting Bill

Jul 12 2021

Texas Democratic legislators left the state in order to break quorum during a special legislative session and prevent Republicans from passing new voting legislation. This is the special session that was supposed to pass the bill the legislature ran out of time on when Democrats broke quorum last time.

They took two chartered flights on Monday from Austin to Washington D.C. to “apply pressure to Democrats in the U.S. Senate” to pass federal voting legislation to trump moves by Texas and other states.

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United Express Flight Attendant Forces Passenger To Retrieve Poop-Filled Diaper From Trash

united
Jul 11 2021

A doctor and mother, Farah Naz Khan, took a United flight out of Wyoming late in the week that was operated by United’s regional express carrier Mesa.

She was flying first class, and went to the back bathroom to change her baby’s diaper. She used a “scented diaper disposal bag” and placed it into the lavatory trash.

When she returned to her seat, the first class flight attendant “berated [her] for throwing away a poop diaper on the plane” calling it a “biohazard.” He forced her to retrieve the poop-filled diaper. Then, she says, he started harassing her after the flight.

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