Category Archives for Airlines.
Let’s take a look at American’s current lunch and dinner sandwich, enjoyed this past week on a flight from Dallas Fort-Worth to Washington Dulles. The standard offering appears to be a ‘low protein’ meal.
American Airlines still sells first class, and doesn’t discount it based on providing less service. This represents a current first class meal. The man who took this photo fo the current first class meal says “[g]lad I ate before my flight!”
A week ago Delta was briefly the largest airline in the world by scheduled seats. They’ve dropped back down to number three. However the largest airline in the world right now isn’t American Airlines, as they usually claim. It’s actually China Southern Airlines (which is part-owned by American, and also Qatar, though is largely a state-owned enterprise).
These are the top 10 airlines in the world based on their size (scheduled seat capacity) right now:
A black woman wearing a hat deemed offensive was kicked off a Delta flight. Video of the incident is circulating widely in social media. The woman’s hat has ‘the F-word’ on it to highlight the need for police reform.
Apparently a flight attendant asked the woman to remove her hat and she wouldn’t. And that’s when the captain got involved. He’s objecting to the hat she’s wearing, but the bigger problem seems to me that he isn’t wearing a mask.
A Lufthansa Group employee memo outlines plans for their airlines to “go into ‘winter mode’ hibernation” from mid-December through the end of February.
American Airlines Senior Vice President Vasu Raja explained that: “it used to be that 25% of the people that sat on our airplanes were AAdvantage elites… Today that number is about 15%.”
So how many people would make top status under ‘normal’ requirements this year? Raja says “there’s about 1000 customers out there who would qualify for Executive Platinum under our old rules. 40% to 50% of those were not our customer last year, they were [elites with another carrier].”
A new study purports to show 59 Covid-19 cases ‘linked’ to a single flight, but that’s somewhat misleading.
Inflight transmission seems to be rare, it certainly isn’t impossible, and someone with a high viral load and lots of shedding may overcome the best precautions. The virus might spread at security, in a lounge, at the gate area, or simply transiting the terminal. It could spread on the jetway as well. Flying is safe, but not totally safe. In many ways, just like going to the grocery store.
A London-based flight attendant who worked United Airlines flight UA15 from London Heathrow to Newark on Tuesday tested positive for Covid-19. That flight attendant quarantined at an airport hotel. Eight London crew were supposed to work United flight UA829 from Newark to Mumbai the next day. They were taken off that four-day trip. The next day, I’m told, four of the eight tried to deadhead back to London Heathrow the next day but the flight’s Captain refused to carry them as passengers. So they traveled back on Thursday. Others pass rode back to Europe.
I asked United why passengers from the flight weren’t notified of their exposure and why the other flight attendants were allowed to deadhead back to Heathrow rather than quarantining?
There were no drugs found. There was no evidence of wrongdoing other than carrying the cash itself which is perfectly legal. This was a domestic flight. But did you know you have to declare carrying cash greater than $10,000 when you leave the country – not just when you enter?
Nonetheless the American Airlines passenger won’t get their money back because they had the bad luck of connecting in Charlotte and because the government decided travel to California is presumptively tied to drugs.
One flight attendant asked American Airlines Senior Vice President of Flight Service Jill Surdek about the return of inflight service for premium customers after the American Airlines earnings call on Thursday. She said on board service would come back ‘slowly’.
Following the American Airlines third quarter earnings call on Thursday, senior executives held a ‘State of the Airline’ question and answer session with employees. One of the questions was about which businesses are traveling now?
American’s Chief Customer Officer Alison Taylor, who prior to this summer led sales for the airline, shared who their “largest customers at the moment” are.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
