Category Archives for Airlines.
This aircraft was used to bring German patients suffering from COVID-19 out of Italy and home for care. The aircraft is a 30 year old, ex-Lufthansa Airbus A310 belonging to the German Air Force with “the medevac kit installed.”
I do not see any real reason to stay way from Basic Economy fares at this point, unless the buy up to regular economy is very small. It largely is a buy up for the possibility of an upgrade and more credit towards re-earning elite status, which has been less likely and less valuable in recent years. And that means, effectively, the end of basic economy as a pricing strategy.
What United says is the reality of the industry. Fewer customers, fewer flights, will be serviced by fewer people. Allocating nearly $60 billion to the U.S. airline industry hasn’t changed that. It’s just delayed it to the fall.
In coach you can have a tray for the drink you brought on board yourself, a tray for the sandwich, and a tray for your laptop or tablet. You can stay as far away from other passengers and cabin crew as you wish, more or less. In first class you’re packed in next to people.
Why on earth are people accepting upgrades now?
On Thursday the ‘association’ of two unions representing mechanics and fleet service workers announced that the contract was ratified. And the deal was overwhelmingly ratified, because their members aren’t morons. Going back tot he bargaining table now would mean a deal close to what they received was off the table. Signing bonuses? Now? Are you crazy?
Texas has become the latest state to impose restrictions on arriving airline passengers. And the Governor says that mandatory quarantine for passengers arriving from the New York area and New Orleans will be enforced by some of the state’s troopers.
If there’s one thing consumers thought they could trust it’s that if an airline flight doesn’t operate they can get their money back. Many have refused and now Canada is backing up its airlines against consumers.
The problem for airlines is that this tactic (1) erodes what little trust consumers had, and (2) incentivizes customers not to buy airline tickets now for travel far in the future because they now know they might get stuck without travel or money.
Air travel isn’t going to open back up all at once, or evenly everywhere. It won’t be uniform even domestically, and it’ll happen in waves across the world. People will be afraid to fly. Some businesses will have gotten used to online meetings and won’t fly as much. The world of air travel is going to be very different as we (eventually) transition back into the air.
Creating a mechanism for the money provided to airlines to be paid back is better than not, however it’s important for politicians not to meddle in the industry, forcing airlines to make decisions to please legislative constituencies rather than customers.
The U.S. government can issue over $50 billion in loans and grants (and take non-voting equity positions in airlines in exchange for grants) under plans that have been sketched out so far. There’s also nearly $20 billion for airports and cargo airlines. It is not too late to stop this.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
