Category Archives for Airlines.
Back in the spring American Airlines started soliciting volunteers in advance to be bumped off of oversold flights, asking what the lowest amount each would take in travel vouchers in exchange for traveling on another flight.
Now they’ve taken things a step farther keeping denied boarding compensation amounts secret, even in announcements at the gate.
Weather at Chicago O’Hare is a mess today, with hundreds of flights cancelled. One flight that was supposed to make it in on time was American Eagle flight AA4125 from Greensboro, North Carolina. The Embraer ERJ-145 had pushed back six minutes early.
Thirty eight passengers and 3 crew were on board. The plane touched down on O’Hare’s runway 10L at 7:40 a.m. local time, which would have put it into its gate about 10 minutes late. However the regional jet skidded left off the runway.
Singapore Airlines has several different first and business class products in its fleet. Their Airbus A380s are in the process of being transitioned from an old business and first class to a new product. Singapore’s A380 business class is an evolution over the old lie flat seat, in which taller passengers still have to sleep at an angle rather than parallel with the aisle. Meanwhile the first class suite has a separate seat and bed and dividers can be taken down for passengers traveling together so that they have a double bed to share. New Singapore Airlines A380 Suites Singapore Suites for Passengers Traveling Together The long haul Boeing 777-300ER fleet began receiving the current version of its business and first class seats in 2013. Long haul Airbus A350s received a version of the same…
Captain Sully Sullenberger became a household name after US Airways Flight 1549 landed in the Hudson following a double bird strike during the climb out from New York LaGuardia. But did you know that his co-pilot, Jeff Skiles, is still flying for American Airlines.. and is still just a first officer?
He answered some questions about the fateful flight on a recent trip.
Since US Airways took over revenue management at American Airlines, the carrier has been incredibly tightfisted with both business class saver award inventory and confirmed upgrade space to business as well. When inventory has popped up it’s been for only a brief period of time.
Right now is one of those times, at least for travel between the U.S. and Europe over winter.
In 2017 American Airlines surveyed employees on the state of the company and the results were abysmal. In 2018 they surveyed again and didn’t even share full results with employees. Now they’re going to ask fewer questions that take only five minutes to answer.
BA announced the roll out schedule for their new business class seat. They hadn’t previously shared that Airbus A380s would ever get the new seat, though now we know they will. However the timetable to put new seats on their planes also reveals that it’ll be 2025 before the project is completed and that’s just for aircraft based at London Heathrow (and not Gatwick).
British Airways parent IAG held their version of Investor Day on Friday. The presentation (.pdf) clearly wasn’t geared towards customers, focused as it was on cost-cutting and promising not to grow their flights. They’ve always been probably too candid, even, at these events in describing how they plan to separate customers from their money.
Air Canada flight AC125 from Toronto to Vancouver was forced to divert to Seattle last Sunday due to fog and two failed landing attempts. The plan was to refuel and make another attempt. However passengers got stuck in Seattle when the 787 went out of service for maintenance. Everyone was given hotel rooms for the night.
Some passengers on board began to worry over what would happen to their pot?
American Airlines has done a great job adding fast internet across their fleet. Connectivity – and thus inflight productivity – is a great reason to choose American (or Delta) over competitors.
There are, however, a few challenges, including the ‘dark’ legacy US Airways 757s and poor-performing international wifi from Panasonic.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
