Category Archives for Airlines.
During an airline Q&A session with employees, one pilot says of American’s new standard domestic lavatories “It’s the most miserable experience in the world.”
He continues, “I can’t turn around in it. The sink is the most miserable thing going, and you cram those people in those little tiny seats you just bragged about to the point that I can’t sit back there. As a crew member if I ever have to deadhead back there I’ll refuse because it’s just not practical.”
American is dropping a flight attendant from their Boeing 777-200s in March arguing that the ratio of flight attendants to economy passengers would be the same as before the retrofit product (dropping first class, adding premium economy).
American has more Boeing 777-200s than any other widebody aircraft, and they’re treating premium economy on that plane as economy from a service standpoint even though they’re marketing it as a premium product.
It’s a tough industry to stand alone in, and pressure from financial analysts is fierce. Alaska, completing its merger with Virgin America, now says they’re considering Basic Economy too.
Now jetBlue is looking at Basic Economy, too. As reported by Airline Weekly they revealed in a presentation at a Barclays event in Miami.
Two years ago American Airlines and Qantas announced an expanded joint venture. American was launching Sydney and Auckland service, Qantas Sydney – San Francisco. And they indicated there would be more new routes in the offing as a result of the partnership.
The Obama administration’s Department of Transportation indicated they were going to reject anti-trust immunity for the revenue-sharing partnership. They said they didn’t believe there would be greater growth in service compared to what they expected to happen anyway which was a novel approach. Qantas and American withdrew their application rather than having it rejected.
United’s President doesn’t believe you know the difference between high and low value credit cards. You’ll get the United credit card if you like travel and you live in a city where United offers the most service.
I’ve argued that’s wrong, and American Airlines identified the reason why to the SEC.
Delta should have the courage of its convictions. They have a choice. Shut up in the first place. Or if they’re going to make political statements, stand by the them. This mealy mouthed stuff is just silly.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Back in July Delta began requiring SkyMiles members to go to the airport to purchase award tickets within 72 hours of travel when originating in China, Russia, and any country in Africa.
Now the list has expanded, and it trips up US members trying to find the best award availability too.
Travel companies are running from the NRA faster than politicians whose committees had jurisdiction over Native American gaming ran from Jack Abramoff.
United, Delta, Wyndham and now even the NRA’s co-brand credit card issuing bank are distancing themselves. And the same theory of why things turned so quickly on Harvey Weinstein — and communist domination of Eastern Europe — may help explain why.
A passenger on a jetBlue flight Tuesday night from Los Angeles to New York JFK began yelling at a flight attendant while the aircraft was taxiing out prior to takeoff. He then “punched the flight attendant in the head.”
Crew members come to the assistance of the flight attendant who was punched. Flight attendants get restraints from the overhead bin. But this man wasn’t going to be restrained.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
