Category Archives for Hotels.
Hilton’s CEO was first out of the gate publicly declaring that guests should no longer receive daily housekeeping at full service hotels in the U.S. as a cost-cutting measure he believed people would accept after the pandemic. The goal is to charge people more, deliver them less, and improve margins.
A guest at the Hilton Brentwood/Nashville Suites shares what that looks like in practice.
The owner of the TWA hotel is MCR Hotels, the fourth largest hotel ownership group in the country spanning 125 properties in 34 states including Marriotts, Hiltons and IHG hotels.
Its CEO declares that hotels need to move to an a la carte pricing model, based on the success of ultra low cost airlines like Allegiant, Spirit, VivaAerobus, and Wizz Air.
At the Hyatt Regency Boston Harbor the destination fee covers the view and your right to photograph it. Describing the $25 per night inclusion, one of the covered items is “Panoramic Views of Boston with photo opportunity.” For a $25 per night fee, they might at least offer to take your photo with a high quality camera?
An old “train depot and concert venue” is being converted into a 225 room Marriott Autograph Collection hotel in Salt Lake City – the Asher Adams – and they need your money to do it, it seems.
Hilton Honors is straight up extending elite status again. They’re also rolling all elite nights earned in 2021 over to qualifying for status in 2022 (for the 2023 elite year) as well as reducing elite qualification requirements in 2022. They’re also extending the pause on points expiration.
Marriott CEO Tony Capuano lays out a plan to make sure that hotels get their share of taxpayer loot the way airlines did in the next crisis. He is working with the heads of other hotel chains to make future requests for cash about the employees. He also explains how they’ll become more transparent with customers as they work to keep pandemic cuts in place into the future.
No one is going to intentionally stick a camera in a hotel room to catch me in the shower, but the video camera might be there anyway, and it’s really creepy.
Cameras are often concealed inside of devices you’d expect to find in a room like a clock radio, a smoke detector, or inside an air conditioning vent. A viral TikTok video shows how to find any hidden cameras in your hotel room or Airbnb.
Several hotel franchisees are suing IHG making two basic claims, they’re required to buy supplies from the company at significant markup and they’re getting cheated by IHG Rewards.
One 75 night Titanium elite member tells the story about confirming a suite at the J.W. Marriott in Grand Rapids Michigan. They were staying for their 35th wedding anniversary. When they arrived to check in, they were assigned a regular room – the hotel gave their suite to someone else instead.
Marriott’s new promotion offers 1500 bonus points per stay plus 3000 additional bonus points per stay at all-inclusive resorts between September 14 and December 12, 2021. Here’s why this offer is extraordinarily weak but you should register anyway, right away.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
