The main Admirals Club in Charlotte is closed for renovations. Some travelers had hopes this would mean improving the club, still in US Airways-style, but it doesn’t. The updates which will take several months are about bringing the space up to fire code.
Unfortunately there wasn’t enough club lounge space in Charlotte to begin with and the airport which has only one other Admirals Club was desperately in need of another two. Before the pandemic American had scaled to 900 flights a day at DFW airport – and opened a 5th club. Charlotte was up to 700 flights and had just two clubs, now down to one (and a ‘service center’ with bottled drinks, packaged snacks and agents to assist with rebookings). The Charlotte terminal itself is more crowded than Dallas.
With only the smaller B concourse club available for passengers to spend time in while waiting for flights, it’s become overrun. While there have been some members talking about a ‘wait list’ to get in, an American Airlines spokesperson explains, “a representative manages the line outside of the Admirals Club. The rep will let guests in as others leave. First come first serve for our members.”
I paid $550 @AmericanAir to have club access and this is what I have to deal with twice a week going through Charlotte ? Really. This is after you canceled my flight this morning so I have 5 hour layover now. pic.twitter.com/LuYcnnzjbz
— Suzanne W (@BugladySuzanne) January 27, 2022
Charlotte has a crowded Centurion lounge and two Minute Suites at the airport. Priority Pass cards provide an hour in a minute suites, a place with peace and quiet that promotes you can take your mask off while you’re inside. I recommend pre-booking a space through their app to maximize chances of availability.