The Charlotte airport is working with American Airlines to move their main Admirals Club into a space that’s nearly twice as large, creating one of the world’s largest airline lounges. That project is a couple of years away from fruition, and documents aren’t signed yet.
Meanwhile it seems that Delta is working to add a lounge to Charlotte as well.
Delta Air Lines confirmed to The Ledger this week that it is looking into the possibility of a lounge at Charlotte: “Delta Sky Club is currently exploring expansion to Charlotte Douglas International Airport,” a Delta spokeswoman told us.
That’s a step forward from what Delta told us last May, which was that it had “no comment or announcements to make at this time.” The Ledger reported at the time that a rendering of a Concourse A expansion released by the airport showed a Delta Sky Club logo.
Customers Without Lounge Access In Charlotte Are Relegated To Rocking Chairs
American is the dominant carrier in Charlotte, offering a huge array of non-stop flights supported by a low cost connecting operation. However the terminal is overcrowded and so are the lounges. Delta offers more of a boutique operation there and with a brand new club, in their new style (upscale and gorgeous), could peel away some premium business unless American improves its customer experience.
Delta Sky Club Austin
Driving forward on its own improvements is imperative for the Dallas-based carrier, even as it strives to avoid making capital expenditures due to its high debt load.
A Delta Sky Club in Charlotte will be great for Delta passengers but could also be good for American passengers as well as a result of competitive pressure, and would add to a Centurion lounge, The Club, and two Minute Suites locations at the airport.