Hyatt Changing Award Prices, With U.S. Hotels, All-Inclusives And Luxury Properties Costing More Points

Hyatt has announced its annual redemption category changes which will go into effect March 28 at 8 a.m. Central time. Overall 372 properties are changing category, with 214 going up and 158 going down.

Overall U.S. hotels are going up, while Europe and Asia should get less expensive. In general the best and most luxurious hotels are going up, even in regions where redemption categories are falling generally. And all-inclusives get more expensive.

Now that Hyatt has peak and off-peak dates, the number of hotels changing categories up and down doesn’t really tell us much about what is happening to average redemption pricing. A hotel can stay in the same category but have fewer off-peak dates and more peak dates.

  • You should book redemptions at any hotel that’s going up in category now to lock in lower pricing. Pay attention to cancellation rules, but in general you can book now speculatively and cancel later.

  • Hyatt automatically refunds points for existing bookings at properties that are going down in price.

Here’s how the changes break down across regions.

Hyatt Changes In The U.S.

Hotels in the U.S. have done well, though generally rates aren’t actually higher than they were pre-pandemic overall. So I’m surprised to see things so lopsided that of the 120 category changes in the U.S. there are 93 increases and 27 decreases (one is a two category decrease).

  • There are (7) new category 8 hotels, 6 of which are Hyatts and 1 is an SLH property. Hyatt had said category 8 wouldn’t even be used for its own hotels but it was clear to me then that it was only a matter of time.

  • These new category 8s include Alila Marea, Park Hyatt Beaver Creek, and Wentworth Mansion.

    alila marea encinitas pool and ocean
    Pool And Ocean At The Alila Marea Encinitas

  • Park Hyatt Aviara, which rarely makes reward night space available to members anyway, goes from category 6 to 7. So does Grand Hyatt Vail; Grand Hyatt Kauai; Hyatt Regency Maui; and Andaz 5th Avenue.


    Andaz 5th Avenue Elite Room Service Complimentary Breakfast

  • Mission Pacific and The Seabird resorts go from category 5 to 6.


    Seabird Resort Pool

  • The Eliza Jane in New Orleans; and Andaz San Diego go from category 4 to 5 and will no longer be bookable with category 1-4 free night certificates earned from the co-brand credit card, as rewards for hitting 30 nights in a year with Hyatt, and earned for each 5 Hyatt brands stayed at.


    Eliza Jane

  • On the other hand, Thompson D.C. next to the Department of Transportation drops from category 5 to 4 becoming bookable via free night certificates (this is the only U.S. hotel that newly becomes useful for these).

Only 5 hotels that are currently classified as category 5 or above are dropping. These changes are heavily skewed towards more expensive hotels getting more expensive.

Hyatt Changes In the Mideast And Africa

Only 10 hotels are changing category, with 7 going down and 3 going up.

The Park Hyatt Dubai goes from 5 to 6, Hyatt Regency Dubai from 1 to 2.


Park Hyatt Dubai

Hyatt Changes In Asia Pacific

55 hotels are changing category. 19 are going up and 36 are going down. So this is where you’re seeing a lot of the decreases.

All of the changes are just a single category. Nonetheless, it seems the hotels I’m most interested in are almost uniformly going up.

  • The excellent SLH Viceroy Bali goes from 7 to 8

  • Park Hyatt Sanya goes to 7

  • Park Hyatt Saigon and Grand Hyatt Seoul go to 5.

  • Grand Hyatt Bangkok goes to 3, though Thailand generally sees a lot of declines for instance the Sukhothai goes from 4 down to 3

  • Hyatt Regency and Grand Hyatt Bali increase from 1 to 2

Canada, Mexico, the Caribbean and Latin America

Here there are 72 changes overall and 59 are increases – just 13 decreases.

There are (9) all-inclusives going up by two categories, and Secrets Impression Moxché goes up 3 categories to all-inclusive category F. So the biggest increases can be found in this region, focused on all-inclusive properties. In addition I’d note,

  • The Hyatt Regency Aruba and The Cape, Thompson Hotel go from 6 to 7.

  • Andaz Papagayo and Grand Hyatt Baha Mar go from 5 to 6


    Andaz Papagayo

  • On the other hand The Inn at English Harbour in Antigua and Barbuda and The Liming Bequia in Saint Vincent and the Grenadines drop from 8 to 7

Europe

Out of 108 changes in Europe, 39 hotels are going up and 69 are going down. So in addition to Asia, decreases are concentrated here. However more of the best properties are going up than down.

  • There are a whopping 17 new category 8 hotels including Hotel Excelsior Dubrovnik; Hôtel Martinez; Mykonos Riviera Hotel & Spa; 7Pines Resort Sardinia; Ca’ Sagredo Hotel; Grand Hotel Cocumella; Nobu Hotel Marbella; Park Hyatt Zurich; and Villa Orselina. Meanwhile 7 hotels drop from category 8 to category 7.

  • There are 13 new category 7 hotels including Park Hyatt Vienna; Hôtel du Louvre; Hyatt Paris Madeleine; Villa di Piazzano; The Lumiares Hotel and Spa; and Can Ferrereta.

  • Andaz Liverpool goes from category 5 to 6; Hyatt Regency Amsterdam and Thompson Madrid go from category 4 to 5; and Hyatt Place Amsterdam Airport goes from category 1 to 2 (while the Hyatt Place and Hyatt House at Paris Charles de Gaulle drop from 2 to 1).

Category Changes Overall

I’m not surprised to see hotels going up in category, room rates are going up compared to where they were during the pandemic (though we didn’t really benefit on pricing when rates were depressed). Hyatt is adjusting how many points you’re charged.

However these changes likely understate the magnitude of the effect since hotels that are remaining the same in category may see fewer off-peak nights and more peak nights, where award pricing goes up but a category change hasn’t been made (so no change gets disclosed).

Overall while Hyatt has a smaller footprint than Marriott, Hilton, or IHG, I find they do have hotels I genuinely want to stay in. I get great value out of my Hyatt points, though I expect to get just a little bit less value. Still, I stay with Hyatt because of the elite benefits – including on award stays – which based on my status include confirming upgrades at time of booking into suites; free breakfast (that is actually defined as a hot entree, coffee or tea, and juice or a buffet); and late check-out that’s actually guaranteed at non-resort properties. While not all Hyatt concierge service is exemplary having a dedicated person to contact for all Hyatt needs is helpful as well.

About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

More articles by Gary Leff »

Comments

  1. @ Gary — I can’t wrap by head around how SLH Viceroy Bali is Cat 8 while GH Bali is Cat 2. Having stayed at GH Bali, I cannot imagine a hotel in the same general location being five times better than this one. To each their own, I suppose. I would go back to the GH Bali in a heartbeat. I consider it to be a steal.

  2. @Gene – sure GH Bali is a relative value but Viceroy is phenomenal and the rooms are fundamentally different. Still… 8… ouch.

  3. Some of the changes are simply outrageous.I will be using other programs for sure in major cities
    Hyatt has expensive redemption very expensive redemption and gouge level redemption
    So when its slow you pay a premium and when its busy you get screwed
    What a joke the run down non renovated (Carmel) Highlands Inn for 40k a night
    During the pandemic even the restaurant was shut down for breakfast or dinner
    I can remember when Hyatt was a good value now its rare or once in awhile
    Will cut my business in half and move on

  4. For someone who lives in SoCal and frequents luxury hotels, this list is brutal. Aviara, Alila Encinitas, Sea Bird/Mission Pacific, The Cape have all historically been multiple stays/year. Then on top of that GH Kauai. Moving Alila out of reach for Cat 7 is especially painful given games Aviara plays with award availability. Cat 7 cert needs to go to Cat 8, or at minimum have ability to top off with points

  5. The Thompson Denver is actually decreasing from a category 6 to a category 5, not increasing from a category 4.

  6. @Gene
    back in 2018 we actually stayed at both, GH first and moved to Viceroy before it had relationship with Hyatt. Nope, they are not in general area… As you know GH is located in Nusa Dua Beach often critisized as being a sanitized beach lined with wester resorts. It’s a nice large beach resort hotel well worth the cost even at raised cat2. It was actually cat2 when we stayed there. But boy… Viceroy is at whole different level… located in the heart of Bali’s cultural center Ubud overloooking the rush forest valley. I thought GH was nice but Viceroy… a villa with a private pool, you can’t compare two. Entirely different exprience and we thought that rate we paid, about 4x the rate GH was charging at the time was more than worth it. I am not suprised that it’s going up a category with a daily rate in $800 a night range plus SLH being a partner rather than Hyatt managed/owned so you rarely find outsized redemption value at SLH properties.

  7. The Hyatt category system makes these changes clear and painful. On the other hand, I’ve noticed a marked deval of Hilton points over the past 12-18 months, in the range of 25% or more for many properties. Properties I’ve been keeping an eye on now consistently cost more points (and also seem to cost more points per $ in relation to the cash price) than before but since no categories and no points range, most people probably don’t notice. Not sure which is worse.

  8. Hyatt Regency Gainey Ranch is remodeling and will become a Park Hyatt summer 2024.

  9. What’s happened with points-advance booking after deadline if point won’t be ready by then?

  10. HP Santa Barbara goes to Cat 7 and Mar Monte SB to Cat 6. Squaw Creek Resort is now Cat 8!!

    Californians are totally screwed, but that’s par for the course.

  11. Now that Hyatt has peak and off-peak dates, the number of hotels changing categories up and down doesn’t really tell us much about what is happening to average redemption pricing. A hotel can stay in the same category but have fewer off-peak dates and more peak dates.

    Let’s stop beating around the bush or denying the obvious and call WoH’s peak/off-peak “fig leaf” what it is: dynamic award pricing.

  12. We checked into the GH in Bali last night and were upgraded to the Executive Suite and it is fantastic. I can’t believe how few points we redeemed for this awesome property.BTW we are only Explorists so we were pleasantly surprised.

  13. @ DCS
    To some degree it’s worse than dynamic pricing
    They have some months when the property has nothing but the highest redemption levels
    While rates are actually low
    This is the worst blood bath I’ve ever seen from Hyatt making cash rates and other programs more desirable
    It will be interesting to see what Marriott ends up doing.think I will likely stop staying as much as I once did.This is just greed while the pent up demand is still there

  14. To some degree it’s worse than dynamic pricing

    @Dwondermeant – Agreed. It’s dynamic pricing done so badly that the result is a virtual blood bath…

Comments are closed.