‘Never Flying Economy Again’ After Elderly Passenger Leaned, Grabbed, And Pointed Knife For 14 Hours

Long-haul economy can be miserable enough without a seatmate leaning on you, touching you, and brandishing cutlery at you. The line between “annoying” and “threatening” often comes down to context, and 14 hours is a long time to feel trapped.

A passenger’s video about flying Qatar Airways coach from Doha to New York is blowing up right now — even though the flight happened nine months ago, and the videos were posted last month. It features cramped economy seating, an unruly seatmate, flight attendants who don’t seem to fix things, and a meal service butter knife that becomes a weapon.. maybe.

  • The customer was at a window seat and her neighbor in the middle was an elderly woman traveling alone. That woman leaned on her shoulder, spread into her space, used both armrests, and kept mkaing physical contact.

  • At one point the woman held her metal meal knife that seemed to threaten. She captioned, “I’m taking this knife hold as a threat.”

  • Later, the woman lies on the floor of the cabin, bracing herself against the passenger’s leg, and also partially sitting on her.

  • She asks for flight attendant help several times. They eventually had the aisle seat passenger move, givin gthe elderly woman the aisle and her middle (a reward!) but her legs still extended into Essie’s space.

After the trip, a report was filed with the airline but they didn’t acknowledge the incident or apologize.

Now, I’m not super worried about the buffer knife that came with catering. It wasn’t a “security incident.” But the passenger’s behavior with it seems inappropriate and they don’t get a pass because of their age. And crew here could certainly have been more proactive but on Qatar this doesn’t especially surprise.

About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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Comments

  1. In my many leisure economy travels to and through through the Middle East, including QR, I have learned that the only passenger more entitled than the stereotypical Western K@r3n is the elderly female passenger from some Old Country in the Middle East, Africa, or Asia. I can sympathiize with Essie, here.

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