Jan
09
2020
n America Airlines passenger tells the story about buying a paid transpacific business class ticket on American Airlines but being downgraded for their Chicago – Tokyo flight a few weeks ago when their inbound Boston – Chicago flight was delayed.
The passenger says their Boston – Chicago flight was running late due to crew availability (a flight attendant “had woken up late and was on her way”) and that meant arriving into Chicago 45 minutes late. They had to run to their connecting gate, but they made it while the Tokyo flight was still boarding.
