When I made it onto the aircraft my first class seat was still empty. They were going to send the flight out with an empty first class seat, which was great for me, not great for the next person on the upgrade list.
We arrived on time and that makes American’s operational stats appear improved but the little pieces that matter to customers along the way are still a problem.
Two Hmong men were turned away from the Super 8 hotel in Plymouth, Indiana. Then they tried the nearby Days Inn and were turned away there too. In both cases the front desk employee was afraid they might be Chinese, and therefore a coronavirus risk. They wound up sleeping in their car.
Kaopra Lor videotaped the incidents and posted them to Facebook.
Some people like Jennifer Garner for her work in TV’s Alias while others appreciate her more for 13 Going On 30. She’s been described as ‘America’s Sweetheart’ though I just like her for endorsing the Capital One Venture card.
Ms. Garner has her own unique take on travel. For instance here’s how Jennifer Garner packs for a trip (she loves her sweatpants).
And put her on a moving walkway?
In 2015 United launched a new compensation program with staff given discretion on when to distribute the vouchers.
United has tweaked the program several times, and is now testing giving out miles instead of travel vouchers.
A passenger appears to have been tasered in the low B gates at Dallas Fort-Worth airport. This was posted Thursday evening, about 15 minutes before I passed by these same gates, but the incident seems like it happened during the day.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
When Bernie Sanders was running for the Democratic nomination in 2016 he charted a Boeing 767 to meet the Pope. Dinner included herb crusted lamb and fine cheeses along with lobster sliders midflight. While the democratic socialist does fly coach, even North Korea’s Air Koryo has a business class.
Senator Sanders, who honeymooned in the Soviet Union, looked sheepish flying first class on an American Airlines Embraer ERJ-175 regional jet.
American Airlines had been winding down its partnership with Alaska Airlines. American viewed Alaska Airlines as a competitor once Alaska acquired Virgin America. They emphasized the substantial route overlap rather than the unique contributions of each airline.
Now they’ve done a 180 degree turn. But for this to work for American, can Alaska have such a generous frequent flyer program?
The LAX Centurion lounge is close to completion. And, it seems, the Charlotte lounge looks close to ready as well.
Not all the letters are up on the sign above the elevator to the lounge – but this is something that would generally come last as they complete the lounge and prepare for inspections.
Ultimately this is long on narrative, and in the near-term relies mostly on buying carbon offsets which are questionable in effectiveness and limited in supply (if every company wanted to fully offset there wouldn’t be nearly enough opportunity to go around, so Delta is in some sense just bidding up the price of offsets that will be taking place anyway).
Noble goals, and surely they’ll make progress towards those goals, but the claim that they’ll be a carbon neutral airline next month is dubious to say the least.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
