Christopher Elliott bends himself into a pretzel to support whatever new narrative produces a pro-consumer, anti-business, populist column. He used to argue that coach passengers were subsidizing first class. He used to argue that loyalty programs are bad for you and should be avoided and also that the existence of first class was an affront to democracy.
Elliott seems to forget which direction traffic flowed over the Berlin Wall, and indeed not to realize that even North Korea’s Air Koryo and Cuba’s Cubana de Aviacion offer business class.