The food delivery business is ultra-competitive. There isn’t a single dominant player, and there are several. That’s great for consumers as well-funded companies slug it out.
A 22% discount is the best promo code I’ve seen in quite awhile for Uber Eats. Happy eating over the next week!
I’ve certainly written the most about the mechanics slowdown component of this issue. It’s what employees and the company have been most vocal about. But even without that the operation would still be suffering. And the reason to get a joint contract done isn’t just to end the animosity (an odd place to be for a company claiming its culture is its competitive advantage), it will also reduce the friction in getting legitimate maintenance work accomplished — on ex-US Airways aircraft by legacy American Airlines employees and vice versa.
Even so, the airline will have to invest in clearing deferred maintenance items. It will have to stock the parts needed to keep the fleet flying. In the meantime they’re still planning to re-start their domestic narrowbody densification program next year, so they’ll be taking additional aircraft out of service. It may be awhile for the airline’s operation to recover even after they get a deal done with mechanics and there’s little indication at this point that a deal is close.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
It’s not people packing up and leaving Texas, heading back to California. It’s asylum seekers. They arrive over land, but once their asylum claims are processed they sometimes depart by air.
In January American re-opened their large Boston Admirals Club. In February they re-opened their refurbished Charlotte Concourse B club. In May they opened their Flagship Lounge and Dining and refurbished Admirals Club at Dallas-Fort Worth Concourse D.
Major projects that are underway:
An American Airlines passenger on board a flight from Dallas Fort Worth to Los Angeles on Monday wound up “forcibly restrained and dragged off..while cuffed to a wheelchair” after he refused to move to a different seat.
He didn’t like the seat in row 36 so he assigned himself a window seat at the front of the cabin. The passenger actually assigned to that seat showed up, but the man wouldn’t move.
This morning Edward Russell noted at the Points Guy that Delta earned more revenue than American in the last quarter, and United has more seat capacity than both. The title of his post, “American Airlines Loses World’s Largest Airline Title to Delta and United.”
Lucky at One Mile at a Time picks this up, while noting American has a larger fleet and more employees. He suggests American’s personnel count “is just to say that they aren’t very efficient.”
During the American Airlines second quarter earnings call they offered several metrics of success for their AAdvantage loyalty program. They offered that redemptions are up; their elite population has increased; yield growth among their elites outpaces the airline’s average; co-brand credit card acquisition and spend is up.
What’s going on here?
Air Canada placed a 71 year old woman and a man half her age into a single hotel room when they both misconnected after a flight delay, even though the two passengers didn’t know each other.
I wrote last fall about how American Airlines was losing money flying passengers and also covered earlier in the year how all of their profit was accounted for by the AAdvantage frequent flyer program. American Airlines makes money selling frequent flyer miles to banks.
This was notable because it underscored just how badly the passenger operation was performing financially.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
