Jun
28
2019
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Why Dating a Flight Attendant is Hard
American Airlines is Trying Something Quirky to Improve its Operation in Chicago (But It Won’t Work)
Jun
28
2019
Continuing the theme that employees just need motivation rather than resources or tools to do a good job, American Airlines has “One Team, One Turn champions” who are managers “with the mission of underlining the direct correlation between on-time performance and customer experience.”
At Chicago that’s meant quizzing employees on the parking shuttle.
Star Alliance Airline Using Rabbit Poo to Power Planes
Jun
28
2019
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
United is Mad at Chase Because the Bank’s Other Credit Cards are Too Good
Jun
28
2019
Frequent flyer program revenue – and in particular the sale of miles to banks – is the biggest driver of US airline profitability. However United’s MileagePlus is stagnating. Their revenue growth can be accounting for entirely by points transfers from Chase Ultimate Rewards. As Chase Sapphire Reserve gained popularity that meant more points earned which could be transferred to United.
British Airways Just Introduced New Business Class Award and Upgrade Prices for Better Availability
Jun
28
2019
British Airways has quietly launched new extra business class award availability between North America and the UK for additional miles. US airlines generally offer all or most seats on their flights for additional miles, it used to be roughly double miles but now is often much more especially in premium cabins.
BA, which normally offers double miles awards to ‘Gold Guest List’ elites, is offering this for less than double miles.
The Second Toughest Job at American Airlines
Jun
28
2019
Management focus at American Airlines has been on working to convince its employees that they’re cared for and so it’s de rigueur to say that the hardest job at the airline belongs to front line team members. And it’s probably even true if you’re talking about the people working the ramp in Phoenix during the height of summer time.
But what about the second toughest job at the airline?
United Airlines Officially Drops the Name Continental
Jun
27
2019
The stock symbol ‘UAL’ represents “United Continental Holdings Inc” which is the parent company of United Airlines as well as businesses like Air Micronesia, Century Casualty Company, and Covia LLC which is itself the parent of Mileage Plus Holdings, Mileage Plus Marketing, and Mileage Plus.
United Airlines, United Technologies and Boeing were all once the same company, broken apart by the federal government in the mid-1930s.
What the Boston Red Sox Ate On Board Their Luxurious Private Jet to London
Jun
27
2019
The Crystal Boeing 777-200, from the same company as Crystal Cruises, is an especially luxurious private jumbo jet. It seats just 88 passengers in business class in a flat 2-2-2 configuration, and features a wow-factor bar and dining area.
The Boston Red Sox charted this plane to get to London where they’ll play the New York Yankees this weekend.
New Data-Driven Look at Which Frequent Flyer Programs Have the Best Award Availability
Jun
27
2019
The takeaway from the IdeaWorks study is that overall airlines have been making more economy award seats available at lower prices, although not all airlines do a good job at this. Here’s who’s best.
How Doug Parker Sees His Legacy at American Airlines
Jun
27
2019
This spring American Airlines CEO Doug Parker told employees in Phoenix at a Crew News session that he only sought to merge US Airways with another carrier when it became necessary to survive since United and Continental had merged and Delta and Northwest had merged. He said that doing so was always about how to create an airline that would always be there for employees, and not for himself.
That was in response to an employee who asked Parker about his legacy and how he’d want to be remembered.
