Is Transatlantic Low Cost Carrier Wow Air Toast?

wow plane
Mar 24 2019

For the last several years fares between the US and Europe have been available at incredibly low prices, driven down by a generation of ultra low cost carriers — deep discount airlines no longer just flying short haul routes, but operating across the Pond the way that Freddie Laker’s Skytrain service once pioneered.

There have been too many players flying too many seats at too low a price for too long, in a market that’s long been challenging, and airlines trying to make it in this environment have struggled. Wow Air could be next to fall.

Continue Reading »

Have an Issue or Problem? Marriott’s New Campaign Promises to Do Nothing About It

hotel
Mar 24 2019

Maybe you’ve emailed Marriott, like I have, and gotten no response for months. Or perhaps you’ve called customer service, waited on hold, and gotten absolutely nowhere (or, in the case of one reader, been called a liar).

Now Marriott has you covered because their Le Meridien brand has launched a new campaign called “Dial 0 for Lip Service”.

Continue Reading »