A passenger on a delayed Delta flight got himself stuck in the plane’s lavatory shortly after takeoff. He managed to get “locked in there somehow” and couldn’t figure out how to get out. The lock was sticking, several flight attendants couldn’t free him, and finally “one of the pilots..got the job done with a butter knife.”
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Despite making the booking directly with Marriott, submitting credit card information to guarantee the reservation, and receiving a confirmation email, the hotel reached out to demand separate payment. And it sure looks like phishing or a scam, like someone had gotten hold of new bookings and was trying to steal money.
At the beginning of the year, Trump-aligned American First Legal complained to the Department of Labor that American Airlines, Southwest Airlines, and United Airlines were using employment quotes that are illegal as government contractors.
As a result of these complaints, Southwest Airlines now says that they will not discriminate in hiring and promotion.
American Airlines plans to ask the FAA to certify their new Boeing 787-9P with one fewer flight attendant, but has told their union this is just so they could operate the plane that way if they had to – it’s not how they’re going to schedule the aircraft (although I wonder if they would on any domestic or short-haul international segments the plane operates).
A year ago Hyatt started testing online redemption of suite upgrades. That feature is now live, and it works for both suite upgrades and club access awards, through both the Hyatt.com website and through the Hyatt mobile app as part of the booking process.
A year and a half ago President Biden announced new rules coming to require airlines to pay cash compensation for flight delays and cancellations. Think of it as the U.S.’s answer to Europe’s ‘EU261’ compensation.
They didn’t actually do anything with this while they still could. Their new proposal isn’t yet fully baked, and likely won’t advance farther.
Along with announcing a deal with Citibank that will make them the exclusive issuer of U.S. American Airlines AAdvantage credit cards, the carrier filed an SEC 8-K that offers some limited detail on the financial affects of the 10-year pact.
I’m not saying this is the most rewarding card for spending, although it can be an important part of American AAdvantage status-earning. But it makes clear sense to get, given the value proposition of the upfront bonus offer, and for me it makes a lot of sense to keep because I get value out of the wifi rebate alone and then can continue to have the benefits of the card.
This hotel does something a little bit differently – something I have never seen before. They ask guests to tip the front desk agent checking them in.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
