American Airlines Took a Celebrity’s Seat, Blamed Her for Delaying the Flight—Then Threatened to Ban Her as Brazil Erupted

Mar 11 2025

Actress, comedian and tv host Ingrid Guimarães was flying American from New York JFK to Rio de Janeiro. She was onboard in her seat when she was told she was being downgraded to coach, she says, because a business class passenger had a broken seat and that passenger was being given hers in premium economy.

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How The Grinch Stole Southwest: Expiring Flight Credits And No-Seat-Assignment Basic Economy Erase Its Core Advantage

Mar 11 2025

Between Alaska or JetBlue or even Delta, and Southwest, I had more confidence buying from Southwest. They’ve given up that advantage. But expiring flight credits is better for the balance sheet, since it writes off a liability, even though expiring flight credits is worse for incentivizing repeat business.

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May 28: Southwest Airlines Ends ‘Bags Fly Free’—After Gutting Frequent Flyer Miles—An Unprecedented Identity Crisis

Mar 11 2025

Southwest Airlines has announced the end of Bags Fly Free, the primary benefit separating it from competitors – and idea they have consistently rejected.

Together with cutting points-earning by two-thirds on the fares most customers buy, Southwest now says they will offer basic economy fares – something they said they would never do.

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