A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
A passenger on board Biman Bangladesh flight BG147 from Dhaka to Chittagong to Dubai attempted to hijack the plane, informing crew that he had a gun and some reports also suggest a bomb.
According to Bangladeshi officials the alleged hijacker asked to speak to his wife and to the country’s prime minister who was visiting Chittagong.
Marriott let me know that the hack of their systems released my unencrypted passport number and unencrypted credit card number. Even this information isn’t helpful because they don’t let me know which number or whether or not it’s expired.
The data breach compromised 383 million records including 5.25 million unencrypted passport numbers and 8.6 million payment cards. Marriott claims most credit cards were expired which means they have that information, but even though they’re telling me my credit card number was compromised they aren’t telling me the expiration date of the card.
United proudly is the only major airline that has kept the ban on carry on bags for basic economy customers. In fact they’re more punitive than that, even. A basic economy customer who isn’t checking a bag isn’t allowed to check-in online or via app. They have to show up at the airport early in order to stand in line to check in, so an agent can personally verify they don’t have a carry on.
Airlines have rolled out basic economy fares between the US and Europe but the carry on bag restriction didn’t take hold for transatlantic travel. Now it seems like it might not be able to even if airlines tried.
There’s a great deal of discussion of a rumor that Etihad could sever ties with American Airlines and partner with United or even join Star Alliance instead.
I first covered these discussions over the summer but now it’s getting much broader attention.
The airline has been consistently down aircraft over the past couple of weeks and they haven’t been able to fly a portion of their schedule. The carrier has been down 60 planes a day because a group of mechanics are writing up everything they can find to write up.
The airline is almost certainly right that there’s a coordinated illegal job action on the part of mechanics, and it’s causing damage to the airline. However the carrier has maintained a strong culture of working with its employees. It didn’t engage in layoffs during economic downturns. It has managed to retain a culture where employees generally like their jobs. Southwest Airlines isn’t the same place it was under Herb Kelleher but these sorts of confrontations chip away at what’s left of the culture little by little.
Significant cash deposits are being required by some Marriott properties when booking an award. They say they’ll charge you cash up front and give it back at the end of your stay.
What’s more these are very poorly disclosed during the booking process, the credit card charges would come as a complete surprise to most people.
In the fall Marriott revealed one of the biggest data breaches in history, and certainly the biggest known breach in travel.
In all 383 million records were hacked including 5.25 million unencrypted passport numbers, 8.6 million payment cards (most expired). Marriott has not revealed whether the notes they’ve taken on you were revealed.
After many years of speculation, sixteen months ago Southwest finally announced they would fly to Hawaii. How long have we been waiting? In December 2010 they advertised for an ETOPS manager suggesting they were planning long overwater flights.
They have yet to begin selling tickets but details of their plans have been trickling out ever since. Last year they confirmed several Hawaii routes: Oakland, San Diego, San Jose, and Sacramento will see Hawaii service and they’ll fly to Honolulu, Maui, Kauai, and Lihue.
And now we know what they will serve inflight, too.
A pilot of a China Airlines Boeing 747 is filmed – by another pilot int he cockpit – taking a nap during a flight. The SkyTeam member airline and Delta partner has disciplined the sleeping pilot along with the co-pilot whose video ratted him out.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
