Back in June word leaked that JetBlue founder Dave Neeleman is launching a new airline in the U.S. He has an order for 60 Airbus A220s with options for 60 more.
He says there will no be option to call customer service and no way to check in with an agent at the airport. It’s app-only, but contends the name won’t matter, he “could call this airline crap and people will love it.”