American Airlines Has a New Policy for Delays and Cancellations (Coach Passengers Won’t Like It)

by Gary Leff

american plane
Sep 30 2018

When American Airlines rolled out ‘basic economy’ fares last year one of the less-publicized restrictions was that if a flight cancelled or was delayed they wouldn’t put these passengers on another airline.

Now at American regular economy fares are the new basic economy because coach passengers without elite status will no longer be placed on other airlines in the event of irregular operations. If American’s operation has problems, you wait, just like if you were flying Spirit.

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Really Great Cathay Pacific Business Class Award Space for the Whole Family

by Gary Leff

airline cabin
Sep 30 2018

I find that booking six months out gives great options for award redemption. Booking towards the ‘end of the schedule’ around 11 months out is even better if you want to redeem for four or more seats. Right now there’s a great example of the theory from several of Cathay Pacific’s U.S. gateways.

Searching for two passengers is much easier of course but the ability to redeem a top flight business class product for four or more passengers is worth noting when availability is this good.

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Revealed: Here Are the New American Airlines Uniforms Rolling Out in 2020

by Gary Leff

people modeling new uniforms
Sep 29 2018

American Airlines released new uniforms in fall 2016 and almost immediately started getting complaints from flight attendants. While they were coming from a small percentage of crew members overall, those reports included difficulty breathing and skin reactions. There were hundreds of reports of reactions even from crew members just being around others wearing the new uniform.

A company whose business strategy is focused on making employees happy again needed to make a change.

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