When Alaska Airlines obtained a single operating certificate with Virgin America, as far as the FAA was concerned they were a single airline. And I started to look at use of American AAdvantage miles on nominally Virgin America flights. However I didn’t see flights — which were offering award space — available to American AAdvantage. That’s changed.
This will eliminate an area of friction between the U.S. and Qatar, and allow Delta to claim victory, without Qatar Airways having to give up anything of significance.
Since the agreement covers only Qatar and not Emirates or Etihad it’s unclear what the future of the Delta, American, and United campaign looks like. Qatar is likely the most subsidized of the 3 carriers. Qatar’s CEO is the most likely to say offensive things. So they’ve been the target of US airline racist attacks. Will they be emboldened by progress, or stalled by the removal of their juiciest enemy?
Jen Selter who is apparently a well-known fitness model but whom I had never heard of got into an altercation with an American Airlines flight attendant on Saturday during a delayed Miami – New York LaGuardia flight.
Lecturing the flight attendant and telling him to ‘relax’ was mistake number one. Telling the flight attendant that indeed she wanted to be kicked off was mistake number two.
Basic economy isn’t supposed to be a new cheaper fare. It’s supposed to be new restrictions on what used to be the cheapest fare. That way people who don’t like the restrictions are supposed to spend more money to avoid the inferior experience.
But American offered me such a spread between Basic Economy and regular coach fares that I couldn’t justify spending more money, and I wound up flying Basic for the first time.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
American Airlines believes that the number one thing that they can do to make planes arrive on time is to depart on time. So they’ve made it a company priority to the exclusion of most other things to ensure that flights leave exactly on time or even early.
If gate agents don’t bother processing upgrades, let alone coming onboard to move customers up when a first class passenger no shows, that’s acceptable because D0. If seats leave empty with passengers on the standby list that’s ok. If flight attendants don’t have time to offer predeparture beverages in the 30 minutes the flight is boarding that’s fine too.
Doug Parker answered American Airlines employee questions this week. One thing he got asked about is the Boeing 737 MAX which has no seat back video on demand.
He still hasn’t flown the plane and he thinks it’s weird that anyone should care, “I haven’t flown the 737 MAX as people like to report for some weird reason.”
I’ve gotten asked increasingly frequently lately now that United, Delta, and American all offer Basic Economy fares (no advance seat assignment, no cancel/changes, no upgrades or extra legroom seats, and in United’s and American’s case no full-sized carry on bag) how soon until saver awards book into Basic Economy?
Just like the airline’s inconsistent messages over whether they’re a premium carrier (Flagship lounges) or Allegiant (no seat back video, tiny lavatories, 30 inch pitch with reduced recline seats, and Basic Economy) they offer inconsistent messages on pay (bonuses but reduced profit sharing) and expectations (no enforcement of overhead bins, but more work when it matches an airline – rather than customer – priority).
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
