A few weeks ago I wrote that American is giving flight attendants a new tool to hand out onboard compensation for service failures. If something bad happens during your flight, they can give you AAdvantage miles on the spot.
We now know something about what situations are programmed for miles (and what will get you bupkis) and how much you can expect to get.
There’s a Vimeo video up about the new Starbucks credit card.
When the original Starbucks Visa was introduced 14 years ago it gave you an actual 1% rebate at Starbucks. The Starbucks Duetto Visa was sunset in 2010. I had hoped the new iteration of the product would be more lucrative.
American Airlines was the first US airline to let first class passengers pre-select their meals, having rolled it out in fall 2012.
Now American has rolled out pre-orders to coach on a test basis.
Hyatt reached out to let me know that two hotels would move up in redemption category at 9:00 p.m. Central this evening, meaning that redemptions will cost more points.
I love that Hyatt is proactively sharing changes even when those changes affect just two properties. I don’t love that Hyatt is sharing that information only with me and not with all members, and that they’re sharing it the same day the change is going to go into effect.
Haley Barbour — former Chairman of the Republican National Committee, Governor of Mississippi, and lobbyist at Barbour Griffith & Rogers — was arrested earlier this month at the Jackson, Mississippi airport with a loaded .38-caliber hand gun in his brief case.
His gun was confiscated, he was arrested, and he made his flight.
Right now there’s an incredible fare starting at just $597 roundtrip in premium economy between several U.S. cities — at least Chicago, Boston, Orlando, Fort Lauderdale, Denver, San Diego, Baltimore and Austin — and Beijing, and it’s widely available through end of April. That’s flying premium economy for the same or less than coach.
American Airlines has been appallingly bad at offering award space on their own flights especially in premium cabins. When they’ve offered it, it’s been for a brief moment. And that space is crucial because awards on their primary transatlantic partner British Airways, while more available, incur punitive fuel surcharges.
We need American award space on American’s own flights, and when it’s available it’s worth jumping on.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Non-stop business class to and from Australia is one of the toughest frequent flyer awards in the world. Qantas has long been stingy with this space in particular.
However they’re planning to fly a Boeing 787 Brisbane – Los Angeles with 747 service a few days a week. And on the days where a 747 operates in September and through mid-October there’s generally two business class award seats available.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
