Scott Kirby when he was President of American Airlines talked about Basic Economy as something that would be worth $1 billion to the airline. He modified somewhat to talk about segmentation (basic economy and premium economy combined) as worth $1 billion. He’s used the $1 billion figure at United now that he’s President there as well.
Spirit Airlines is the carrier that advertised their “Many Islands Low Fares” or MILF sale with a young man in bed with an older woman who turns out to be his best friend’s mom — and the tagline, “Think that’s low? You should see our fares!”
So what planet are we on where Spirit is complaining that fares are too low?
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
During earnings calls a lot of assertions get made that go unchallenged. They may not stand up to scrutiny but they get repeated because if an airline executive said it, it must be true.
American’s call on Friday included one whopper and one claim I’ve been trying to make sense of.
easyJet flight EZY2122 from Nice to London Luton was delayed nearly 13 hours on Saturday.
Customers were frustrated. But apparently the easyJet experience was harder on airport customer service staff than on passengers, because this agent was photographed hitting a man who was holding a 9 month old baby.
For the last two and a half years I’ve written about customers having their accounts shut down by Air France after transferring points in from a bank partner and redeeming an award.
An Air France auditor claimed at the time, “[T]he use of our frequent flyer accounts as boxes opened to transfer miles with our non air partners won’t be allowed anymore.”
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Yesterday a three judge panel of the Federal Appeals Court for the D.C. Circuit ruled that the FAA made procedural errors when it declined to regulate seat sizes.
A wild bachelorette party got so out of control on Thursday night on Ryanair flight FR9898 from Liverpool in the UK to Alicante, Spain that the pilot threatened to divert the aircraft.
Crew stopped selling alcohol on the flight and the pilot decided to continue on to their final destination, where police met the plane and took the women off — to a round of applause from other passengers who booed the women as well.
Beijing and Tianjin plan to allow 6 day transit visas by the end of the year. These allow you to enter China for up to 144 hours — up from 72 hours today — without a visa in advance providing you are arriving from and departing to different countries (and for this purpose Hong Kong counts as a different country).
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
