OAG has interesting data on how people say they go about searching for flights, what information they want (and thus what information might shift their booking behavior to another platform), and what the biggest frustrations in travel are.
Even for perhaps the least competent agency in the federal government — over 20,000 TSA employees have been accused of misconduct, half of them multiple times — the New York area’s agents are a special lot.
Edward Russell did a fantastic job tweeting real time information being shared on Alaska Airlines plans as they integrate Virgin America at the airline’s investor day.
Uber has released a “Lost and Found Index” and they’re sharing details on what customers report having lost inside rideshare vehicles. And since they’re into big data they drill down into where people are losing things, and when things get lost.
The most common items to lose when you take an Uber are (in order): Phone; Ring; Keys; Wallet; Glasses; Purse; License / ID; Gloves/ Glove; Charger; Sunglasses.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
International Air Transport Association CEO (and former CEO of Air France KLM) Alexandre de Juniac spoke today at the Montreal Council on Foreign Relations.
He spent some time on the laptop ban levied against 10 airports, 9 airlines, and 8 countries for flights to the U.S. calling the measures “not an acceptable long-term solution” and “difficult to understand their effectiveness” in the short term.
An opinion piece in the South China Morning Post suggests that Cathay Pacific’s ownership dump the airline “while it still holds valuable assets like landing slots, a decent cargo business and maintenance facilities.”
They’re eroding their brand with cuts, and as a result mitigating their ability to compete in the premium sector and unable to fully compete in the low cost sector.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
The U.S. has banned inflight electronics larger than a cell phone on non-stop flights on 9 airlines from 10 airports in 8 countries.
You might think that the goal is for terrorists to bore themselves to death (there’s really not that much interesting content on Etihad’s E-Box system) but defenders of the security state are leaking…
Hyatt hasn’t had a promotion running since the last one ended November 30.
Now they’re offering double points beginning with your second stay between April 1 and June 30.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
