12 Hotel Pet Peeves: Simple Steps to Ruin My Stay

people waiting outside hotel
Jun 08 2016

Hotels succeed by helping their guests succeed. Fail at these simple tasks, pet peeves, and you’ll lose the loyalty of your business travelers.

Wonder why a property with great facilities and a competitive room rate in a good location isn’t getting the level of midweek repeat business it might expect and it may come down to something simple. Here are 12 of those little things.

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Brand New MGM M life Rewards MasterCard Launches Today With Instant Elite Status

Jun 08 2016

Around 11 a.m. Eastern today the MGM M life Rewards from First Bankcard will launch. I spoke with Jordan Salmon, MGM’s Vice President of Loyalty Marketing, on Monday about the product. Here are the basics of this no annual fee card which has no foreign transaction fees: Signup bonus. 10,000 points after $1000 spend within 3 billing cycles Points-earning. Double points at gas stations and supermarkets and triple points at M life Rewards destinations. Elite status. Cardmembers are immediately elevated to M life Rewards ‘Pearl’ status with an additional benefit of VIP check-in (that usually only comes with Gold status and above). In addition, points earned on the card are both redeemable and tier points to help you earn higher elite status levels. An M life Rewards point is worth a penny apiece used either:…

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ACT FAST: Many European Cities from Around the US From Just $414 Roundtrip

Jun 07 2016

There have been several amazing airfare deals in the past few weeks. Fares are down from a year ago, with fuel prices low and profitable airlines competing more vigorously against each other — at least on specific routes or for specific periods of time.

Now United and American are both offering coach roundtrips between several cities in the US and several cities in Europe for a little over $400. That’s amazing, considering a not insignificant portion of that cost winds up being taxes.

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