Marriott has once again clarified their new late checkout benefit for Gold and Platinum elite members, this time seemingly making it a real guarantee.
On Tuesday Marriott Rewards announced three new benefits similar to offerings of Starwood Preferred Guest. However the devil was in the details. Marriott quickly clarified that guaranteed late checkout wasn’t guaranteed after all.
I have to give them credit for recognizing quickly that this was a problem and doing something about it because Marriott has once again clarified the late checkout benefit.