The Hyatt Centric brand can be expected to deliver inferior stays. It’s for hotels that don’t want to conform to brand standards, so there aren’t many standards. That’s the sine qua non of cheap owners.
Still, it seems to me that there’s an increasing sense in which Hyatt hotels are not abiding by program terms, or rather Hyatt’s rules seem to have changed for some hotels and customers just aren’t being informed.
At an investor conference this week, United Airlines CEO Scott Kirby was asked whether United might buy another airline? “JetBlue is the obvious candidate” and don’t ask me, go ask JetBlue!
Basic economy fares and changes to the validity of flight credits may be terrible for Southwest Rapid Rewards redemptions, on top of the reduction in points-earning and changes to how award tickets are priced.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Looking at the cost of domestic roundtrip bookings, the report finds that award price inflation (36% since 2019) is much worse than inflation in the broader economy (24%). American AAdvantage redemptions have actually got 21% cheaper in this category over the last six years.
A violent brawl at Chicago O’Hare’s Terminal 2 escalated into a shootout around 12:54 a.m. Wednesday morning, leaving a 25‑year‑old man wounded and disrupting airport operations for several hours.
The fight started at baggage claim and spilled out onto the street. Heated words escalated to violent blows, one assailant grabbed a weapon from their car and returned to open fire before returning to the vehicle.
Jordan no longer leads the airline, he carries water for others above him who aren’t giving him the space to make decisions. He likely doesn’t need the job. Why is he sacrificing his integrity to front these changes? It’s time to walk away, and signal that the place he’s worked since 1988 does not exist any longer.
They knew what they were doing. They took precautions. They didn’t want to risk their American AAdvantage account, so they did not add it to the reservation. But American Airlines still figured out who they were, where they lived, and knew they were connecting in their home city.
Southwest Airlines has killed its ‘differentiated product’ for the airline, and when they’re just like everyone else it becomes obvious that their product is at the bottom of the pack. Yet once most of the decisions have been made, maybe it actually makes sense to charge for checked bags?
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
