When he rented the car he “noticed a huge dent.” So he did what many advise and took a photo, and also pointed it out to the rental company staffer. “[H]e noted it.” Also what you’re supposed to do!
Yet a few weeks after the rental, he received an email claiming he damaged the vehicle, showing the dent that he’d documented.
The Detroit Metro Airport Marriott sees a lot of distressed passengers stuck overnight, like any airport hotel would. Often they’re without luggage. One reader shared a story of what interacting with this hotel is like, when needing a bit of help.
Leave your phone on if you want. And it’s time to lift the U.S. ban on inflight calling.
U.S. American Express customers with Membership Rewards accounts now have access to point.me to search for award travel across all of the airline loyalty programs that American Express transfers to. Members can log in with their Amex account for instant access.
It’s a really nice way to help American Express cardmembers make the most of their points, getting the greatest value from points transfers which can often be confusing – but done right it far more lucrative than any other redemption option.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Passengers aboard the flight recounted moments of chaos and fear as some individuals, not secured by seatbelts, were propelled through the cabin, causing injuries and damage to the aircraft’s interior. Passenger Brian Jokat described the plane suddenly dropping without warning, likening the experience to a nosedive at the top of a rollercoaster before stabilizing again. Passengers hit the ceiling, with one individual suffering broken ribs after falling back down, among other reported injuries involving broken bones and head trauma.
I’ve been meaning to visit the Park Hyatt St. Kitts for years. I’ve made bookings in the past but never made the trip happen. So I was excited to finally visit over Presidents’ Day weekend.
I booked a standard room on points and confirmed a suite upgrade. Then I was fortunate to have a further upgrade to a Deluxe Pool Suite.
This is a pretty shocking altercation in first class. A woman in a bikini prances onto the plane. She must violate every airline appearance standard, but she’s been allowed to board. And she gets into a fight with the woman in the row behind her, because the scantily clad passenger appeared a little too sexy to that woman’s husband.
In fact, the wife threw a blanket on the passenger in the bikini – something that woman didn’t take kindly to.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
A YouTube ‘prankster’ took a passenger’s luggage at baggage claim and his partner filmed the reaction. The passengerr lost it, going after the man who took the bag. Police responded to the altercation – and tackled the man whose luggage was stolen because he was seen attacking the YouTube perpetrator.
Subdued and cuffed, the passenger offered his explanation of what happened. His bag was beig taken, but he also committed assault – while the filming continued. Video of the incident contains language that is not safe for work (or safe for work from home, for that matter).
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
