Airport workers can get creative using their positions to extract cash. If they can’t pocket the security tax, they can blackmail passengers.
Airport security in Manila apparently will drop bullets into passengers’ bags as they go through the screening checkpoint. Passengers then have to pay a ‘fine’ or face charges of illegal possession of ammunition.
Cathay Pacific is a storied brand. They’re renowned for quality. I certainly believe they have one of the better first and business class products. I enjoy their service (though it is unobtrusive – rather than effusive – in style). Their seats are excellent. I do not always think their food is very good, though at least in premium cabins it is fine.
I find their logo distinctive, and regardless of what you think of the current design it’s intertwined with the carrier and evokes positive images as a result. Cathay Pacific is refreshing their logo, and painting their planes. I believe only one Boeing 777-300ER has been painted so far.
A couple of weeks ago many readers took advantage of the deal of the year: business class roundtrips to Europe for as little as $450 cash out of pocket. Not even a mistake fare.
Struggling to figure out how this all makes sense, trends in the airline industry and the global economy provide some context. And also underscore some very important lessons for marketing to airline passengers.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
DOT filings include the amount each airline spends per passenger on meals.
We can see United, Delta, and American spending more on food than Virgin America and JetBlue. That just tells us that Virgin America operates shorter flights that the nation’s 3 biggest airlines. JetBlue is only extensive serving meals to premium cabin customers on their limited set of “Mint” routes. Blue potato chips aren’t very expensive.
More interesting is the comparison over time…
More of us are at risk than you’d think. According to the Washington Post‘s “Wonkblog” if you fly between Chicago and L.A. you might be a drug dealer according to the DEA
The DEA confiscated $30,000 from a man after waiting at a gate at LAX monitoring passengers getting off an American Airlines flight from Chicago because “Chicago is a known consumer city for narcotics and Los Angeles is a known source city where narcotics can be purchased”. The case is actually called “United States of America v. $30,750 in U.S. Currency.” When you charge the property instead of the person, the property doesn’t have rights.
American has started construction to revamp one of their two Admirals Clubs in Miami. There are clubs at gates D15 and D30. D30 is the larger club, and in my opinion with better food, but neither has had enough space at peak times.
They’re increasing the lounge footprint by about 50%, as well as bringing in a more modern design and more efficient furnishings. Combined with American’s ramped up its investment in food in the lounges this year this will make it a much nicer experience overall. Here’s what the club will look like.
There are unlimited bonuses for Japan flights, a bonus for transferring hotel points, and a 30% bonus on points earned with partners you haven’t earned with before.
A second roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
The federal government taxes miles purchased from US airline as though they are used to reduce the cost of domestic airfare, and thus the price of those miles is subject to the same 7.5% excise tax that applies to domestic airline tickets.
Did you know that if you buy miles and use them for something other than domestic travel that you can get the tax refunded?
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
