Quick $100: Hotel 800 Number Records Calls for ‘Quality Assurance,’ Settles Class Action

Sep 15 2015

Supposedly then-Priority Club (now IHG Rewards Club) and their associated brands like Holiday Inn and Intercontinental recorded customer service calls to their 800 number — as most companies do — but between March 1, 2011 and July 18, 2012 they allegedly didn’t inform callers they were doing so.

And now they’ve settled a class action where folks completing quick eligibility forms are expected to get $100.

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No, the Government Isn’t Going to Forbid All New Yorkers From Flying Next Year. Why Do You Ask?

Sep 14 2015

One Mile at a Time “If you have a driver’s license from New York, Louisiana, Minnesota, or New Hampshire, you may soon need a second form of ID to get through Transportation Security Administration checkpoints.”

Except.. full implementation of the Real ID Act for air travel in January of next year just Ain’t. Gonna. Happen.

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American Retaliates Against Delta, Ramps Up New York LaGuardia

Sep 13 2015

Delta refused to renew its interline agreement with American at standard industry pricing that allowed the two airlines to accommodate each others’ passengers in the event of irregular operations.

Now it looks like American is hitting Delta in the New York market, just as Delta co-brands an ad campaign with the state of New York to declare its supremacy there.

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