Chase’s first U.S. airport lounge, announced nearly two years ago, is about to open in Boston. Opening day for the Chase Sapphire Lounge by The Club in Boston Logan’s Terminal B-C connector between gates B40 and B39 will be May 16.
Delta has a new option to entice people not to take up space in their New York JFK lounge: a grab and go where you can get food and drink, but this requires a ticket that you get by agreeing to forego use of the lounge.
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With so much time on hold it’s easy to call Delta and listen to their hold music and really pick up the beat. One customer did just that. And played the French horn.
I’ve written several times that the biggest and worst devaluation of the Delta SkyMiles program only seems to apply to flights that either start or end in the United States. SkyMiles now charges for partner awards, which are all saver awards and limited in availability, as though they were awards on Delta. That’s how you can get over 500,000 miles one way for a coach award between the U.S. and Thailand.
But if you start a trip in Mexico, you’re effectively rolling back to the last devaluation where partner awards are merely super expensive. And this creates an opportunity.
Hotels can make deals to undercut the prices available on a chain’s website… as long as those rates aren’t available to the general public (and therefore also not eligible for use against that chain’s best rate guarantee).
Star Alliance member EVA Air has opened up award space wide for available dates in 2024 on most of their North America routes. This means nearly every day at least through March, and in many cases it means that if you are looking for 8 award seats, and want everyone on the same flights, now is your chance.
Private jet company Wheels Up is reportedly on the verge of bankruptcy. It’s also on the verge of being de-listed from the New York Stock Exchange, with a share price that’s gone from high flyer to penny stock since going public and trading at over $11 a share two years ago.
American Airlines has a new system for automatically rebooking passengers when their flights are delayed or cancelled. It’s more powerful than what they’ve used before, but there’s also the potential to cause problems for passengers who would have made their flights – passengers who may come in off of a delayed flight, run through the airport hoping to make their connection, and find that even though the door is still open for their next flight their seat has been given away.
The Hyatt Centric Sacramento adds $17.43 per night for an “historical commitment fee.” This fee does not cover anything related to historic preservation. It’s just a resort fee, re-named, so that it sounds more reasonable and so they can charge Hyatt elite members who would otherwise be exempt from this fee.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
