World’s Dumbest Hotel Manager Caught Stealing From Aria Las Vegas

Sep 08 2023

A manager at MGM’s Aria hotel in Las Vegas has been arrested and charged with generating $770,000 in reservation refunds – that he put on his own personal credit card.

The 10 year operations manager with MGM Resorts spent the money “at Louis Vuitton and Versace, flying on private jets, doing spa visits, going to shows and even purchasing a home.”

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Washington National Airport’s Amex Centurion Lounge Finally Making Progress

Sep 07 2023

In January 2021 I reported that American Express would open a Centurion lounge at Washington National airport, near the southern end of the B concourse. The entire terminal, with the exception of the A concourse (“banjo”) is connected behind security, so this will be accessible to eligible passengers flying on most airlines (all except Southwest, Frontier, and Air Canada). It’s been more than two and a half years, though, and there’s mostly been crickets.

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United Introducing New Polaris 2.0 Business Class Product This Month

Sep 07 2023

United Airlines launched its Polaris business class product seven years ago. This was both a new soft product – meals, blankets, amenities – and a new seat or hard product.

United Airlines is launching Polaris 2.0 on September 20th, a refresh of the airline’s soft product. Employees are being given a mandatory one hour course on the new product.

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Delta Air Lines “Diarrhea Flight”: Why Airlines Need Better Cleaning

Sep 07 2023

On Friday night a Delta Air Lines flight from Atlanta to Barcelona had to turn around after a passenger let loose diarrhea all the way through the aircraft.

Passengers returned to Atlanta and waited while Delta cleaned the aircraft and found a new crew (as the original one timed out). They were sent on their way using the same plane at 2:57 a.m. Saturday morning. Video has now come out showing the inside of the aircraft.

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