Southwest has outgrown its 737-only strategy and faces limits on where it can fly and how much it can grow. Analysts say Breeze Airways’ A220 fleet could be the fast-track solution — if Southwest is willing to break its Boeing habit.
Rude passengers pile bags onto seats while others sit on the floor — but the real reason airport gates are so miserable goes far beyond bad manners.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
A Delta A330 from Paris was seconds from touchdown at Boston Logan when a controller cleared a Cape Air flight to take off on an intersecting runway. The tower ordered a go-around just in time, prompting one Delta pilot to radio: ‘That was close.’
Delta is now selling first class from just $26 more than coach. Only 12% of premium seats still go to upgrades—a number that shows how little airline loyalty is worth today.
Las Vegas built its comeback on high-roller spending and relentless fees — but the gamble is finally catching up. Visitor numbers are plunging, hotel rates are slipping, and the city that thought tourists would pay anything is now paying the price itself.
A police report says Rep. Nancy Mace unleashed a profanity-laced tirade at Charleston International Airport after officers failed to meet her curbside for an escort. She later claimed all elected officials use the crewmember access point—which is not accurate.
Southwest’s new debit card lets members earn Rapid Rewards points — and even Companion Pass credit — on everyday spending. But the real story is what it signals: a new wave of debit-based loyalty products that could upend how travel rewards work.
American Airlines once promised to be “Something Special in the Air.” They lost that spark as managment misjudged every industry trend over the last 12 years. Now, as the airline talks premium, the real question is whether it can rediscover what made it great in the first place. Does this team of executives know what it takes?
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
