The American Airlines flight attendants union is in contract negotiations and is proposing to make schedules and quality of life worse for all crewmembers hired after the contract is signed.
If adopted, the union’s proposal would require new employees to sit on ‘standby’ to pick up trips for three years, effectively making them work in service of better schedules for all existing flight attendants.
An American Airlines passenger wasn’t allowed to board his flight from Austin to New York JFK because he was filming a gate agent that he thought was rude. The agent didn’t like him filming and called for a supervisor, who refused to allow him to take the flight. They deemed filming employees to violate the airline’s rules – though these are secret rules which do not appear published anywhere that customers can see them.
Police were called, the officer confirmed the passenger wasn’t breaking the law, but they still weren’t allowed to board.
When Marriott Bonvoy members stay 50 nights or more in a year, they can select a benefit of their choice, and then again when they reach 75 nights. The most popular choice, by far, is “suite night awards.” 75% of Marriott’s most frequent guests select the ability to request priority for upgrades to suites. They can choose the nights where they want their upgrades to be ahead of other guests checking in. Beginning 5 days prior to arrival, Marriott will search available room inventory to process their upgrades. However actually using these ‘Suite Night Awards’ is a huge pain point for frequent guests. If members spread out their upgrade requests evenly across the year and across all hotels, they would probably all be confirmed! But very few people want to upgrade at a Sheraton in…
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I was actually excited to fly American Airlines Flagship first class. It’s been been several years since I’d done so. And with the introduction of new business suites with doors on new Boeing 787-9s, American will be eliminating Flagship First Class retrofitting their Boeing 777-300ERs to offer just business class. I knew this roundtrip might be my last time flying American Airlines long haul first class ever!
There’s a tremendous amount of wrangling over what will be in the FAA’s 5-year reauthorization currently being developed in Congress.
One lesser-noticed item that’s been posted by the Senate Commerce Committee includes protections for members of frequent flyer programs stating that frequent flyer programs wouldn’t be able to devalue their miles without first giving members 90 days’ advance notice
After spending years asking the federal government to violate a treaty with the United Arab Emirates and block Emirates from flying to the U.S., several months ago they entered into a partnership with the Gulf carrier. The partnership does very little so far, but helped make the case for United to launch its own Newark – Dubai flight.
Last month we saw a Hilton manager breaking into a guestroom and sucking a man’s toes. Now there’s a story from a Hilton guest of a front desk associate trying to get into his room as he was coming out of the shower.
Chase is offering a 20% bonus on transfers from Ultimate Rewards to Air Canada Aeroplan through July 31, 2023.
A passenger on board a Ryanair flight to Tel Aviv was threatened with arrest after objecting to cabin crew announcements that the plane was headed to “Palestine” and trying to photograph the crewmember making the announcement.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
