The member was completely locked out of their account while the account was placed under audit. They thought their account might get closed through no fault of their own.
In the end it didn’t take 45 days for the investigation as they were told to expect. Their account was taken of of audit, and points were returned, after 44 days.
Uber is terminating its rewards program. They’re dropping elite status. Customers who earned benefits – even just earning them this month – won’t receive their promised extra points, better customer service, or priority on airport pickups effective September 1. In fact there won’t even be any more points-earning.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
American Express is running several offers to encourage spending on their own-branded (Membership Rewards) cards like the Gold and Platinum cards. These can be found when logging into your account, under Amex Offers. And you have to add them to your card with the click of a button in order to register and earn the bonus for your spending.
Not everyone who volunteers in an emergency is equally qualified, as this story from an Allegiant flight attendant demonstrates. A woman responded to a medical situation on a flight on Thursday by asking crew “to allow her to perform acupuncture and administer essential oils” – and when they declined she went to the traveling companions of the passenger in distress directly to offer her services.
Recently a passenger on SpiceJet in India was banned for 15 days – that’s seriously all that happened – after being videotaped smoking a cigarette while sprawled out across a row of seats. Given the way this was videotaped, making a clear point of showing the brand of the man’s pants, it seems likely this was staged for brand publicity.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
How did I never know about this? I’ve been using SeatGuru for years, but I don’t find itearly as useful as it once was. It turns out there’s a much better source for airline seat maps.
A ‘LOPA’ is a Layout of Passenger Accommodations. It doesn’t just show seats. It’s a detailed schematic of the passenger cabin that’s drawn to scale. And there’s a site that has these for a number of airlines, both foreign and domestic.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
