A retired firefighter traveling on American Airlines flight 167 from New York to Tokyo Haneda forced a diversion to Alaska on January 5 after the business class passenger struggled with a lavatory door, began banging it from inside, and got confused about how the handle worked.
When the man finally made it out, he’s alleged to have grabbed a flight attendant by the lapels, which the crewmember considered aggressive and he called a “kind gesture.”