About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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  1. On Silver: Get the morphine ready. Just cease operations–let the adults run those routes. I feel for the crews and anyone else who had money tied up with these jabronis.

    On the airlines as loss-leaders article (profits without loyalty revenues): Did Elliott Management see this? Because, from the looks of it, they are ‘killing the golden goose’ over at SWA by ruining loyalty. Wow. There must be some benefit to them doing what they’re doing…oh, wait, they’re a hedge fund. Yeah, there’s something corrupt going on there for sure.

  2. I think they’re doing the same old venture capital game. They’ll end up stripping WN of cash, turn try to sell/merge it with another carrier. If so, WN will become a shadow of its former self or disappear entirely. I’m not optimistic for their future.

  3. @James — Probably more ‘joking’ than ‘lying’ (like, with intention to deceive). But, since he used Sharpie, it kinda reminds me of a storm forecast from 2019. Anyone else remember Hurricane Dorian? Coulda thought for sure it was headed to Alabama… At least for next time, NOAA won’t even exist, so whatever the Sharpie says is the ‘truth.’ (I think that was Gary’s original point. Is he ‘woke’?)

  4. Oh, gather ‘round travelers, let me tell you the tale,
    Of a keyboard warrior who will never set sail.
    He talks about airlines like he owns every row,
    Welcome, my friends, to the 1990 Show!

    You wanna book a ticket? Well, you better beware,
    ‘Cause 1990’s got an opinion to share.
    First class? Economy? He’s got all the stats,
    Too bad half his facts are as real as his plats!

    It’s the 1990 Show, he’s the king of the thread!
    A monsoon of comments, straight outta his head!
    Planes, points, and policies—he’s never off track,
    Except when he is, which is most of the time, in fact!

    A post goes up—he’s the first to reply,
    With a 12-paragraph rant ‘bout United’s new lie.
    He swears Delta’s doomed, he predicts AA’s fate,
    Yet somehow his takes always age like milk left out too late!

    Oh, Gary, dear Gary, it’s out of control,
    Your blog’s been hijacked by this points-loving troll!
    Can’t you put up a firewall? Maybe a gate?
    Or must we all suffer his wrong takes on rates?

    It’s the 1990 Show, and he’ll never log out!
    From mileage schemes to devaluations, he’ll scream and he’ll shout!
    He’s the ruler of comments, the sultan of snark,
    Too bad his predictions miss their mark!

    Oh, you thought we were done? Yeah, you thought we were free?
    Nope! 1990 just posted his post number three…

  5. @Mike Hunt — You made my! That you took the effort to do so, is honestly, quite thoughtful. I presume, it could have been with the assistance of an AI language model, but if not, then wow, that just upped the ante, ten fold.

    Now, if only fellow regular @Matt could ‘pile on’ and add his ‘consider Delta’ bit, then we’re getting into ‘best day’ territory. And if there are any others who wish to contribute, please, do join in. All are welcome here. Get as ‘spicy’ as you desire.

  6. @Mike Hunt — *my day (goodness).

    Dear jester, a quick fix: We mustn’t upset the king. Delta is doing just ‘fine’–it’s Southwest and the others that are ‘doomed.’ Be careful, or you’ll awaken the dragon, our dear friend, @Tim Dunn.

  7. @Steve — Did you mean ‘missed’ (rather than ‘issued’)? If so, I agree. It was missed. *clap clap* Jester! @Mike Hunt Come back! Do another! *clap clap*

  8. If JetBlue was in better financial shape, it could pick up Silver for a song and a dance. A re-branded Silver (BlueXpress or JBExpress) could provide feeder service to:
    – FLL (B6 hub) and the Bahamas
    – SJU (another B6 hub) and the surrounding islands
    – JFK & BOS (more B6 hubs) and the surrounding area and let AA piggyback if the NEA is re-instated

    However, the current pilot’s contract forbids a regional afflaite.

  9. @Paper Boarding Pass — I’m with you. Everything you said makes sense to me, as a consumer. When did a ‘contract’ ever stop a powerful corporation from doing what they want? This is an era of ‘shoot first, ask questions later’–might as well pay the ‘gratuity’ at Mar-A-Lago, then just do it. Find a friendly judge in a red-state, delay, delay, delay, the pilots will all go bankrupt or quit. Again, just remember: Pay. The. ‘Gratuity.’ *wink wink nudge nudge* Sorry, was that too cynical for some of you? Welcome to the USA, 2025.

  10. @ Mike Hunt . . . AI or not, well done. And that’s from one who appreciates brevity.

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