On Monday passengers got into the act, joining other crewmembers, in making a Southwest Airlines flight attendant’s last trip before retirement special.
On the last flight this crewmember was scheduled to work, the “other flight attendants had her hide and literally everyone on the plane helped decorate” the aircraft to celebrate while she wasn’t looking.
The loyalty program for Shangri-La Hotels, the luxury Hong Kong-based chain with over 100 properties, is among the first of the major chains doing an across-the-board refresh as we emerge from the global pandemic.
I think the Shangri-La Circle program refresh gets a lot of things right. At the entry level, less frequent guests still get value out of the program by earning points that can be used in small amounts, and all spending (even online spend) earns. Even the first elite tier gets 11 a.m. check-in and breakfast while upper-tier elites get more special benefits. And the program’s treatment of the very top customers is just extraordinary.
If you’ve ever thought, sure the Platinum Card gives 5 points per dollar spent on airfare, but is American Express too woke? Or wondered, what’s the best card to use when buying a MyPillow? There’s a new Visa product that may be right for you.
Proposals are popular – almost de rigueur – on airplanes. And weddings are popular in Las Vegas, But when this couple had several Southwest Airlines flights delayed on their way to get married in Las Vegas, they decided not to wait – and got married inflight on their Dallas Love Field – Phoenix segment.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Thirty six year old South Korean DJ Hwang So-hee, known as DJ Soda, headlines Asian music festivals, streams online, and at least attempts to fly American Airlines.
She was flying New York JFK to Los Angeles on Monday while wearing sponsored pants, clothes she was paid to wear by the designer, and that’s how she ran into problems. So-hee reports she was “harassed and humiliated” and “forced out of the plane” and required to take off her pants “in front of the flight crews at the gate.”
Delta is going to start paying flight attendants for time spent boarding aircraft to coincide with moving up boarding time on domestic mainline narrowbody flights by 5 minutes (although the pay increases apply to flight attendants working all flights).
Starting June 2 Delta will begin boarding for domestic narrowbody aircraft 40 minutes prior to departure. And they’ll take off prior to scheduled departure time more often, too.
Delta has made a move that’s going to be a huge hit with employees, and engender jealousy across the industry. Flight attendants are getting a raise, and it’s coming in the form of addressing a real sore spot in compensation. This could keep unionization at bay, while trolling employees of their biggest competitors.
JetBlue’s pilots have formally voted ‘no confidence’ in the airline’s Senior Vice President for System Operations, after miserable flight operations and terrible recovery efforts in recent weeks and months. Here’s what that means.
Singapore Airlines joined Star Alliance 22 years ago. You’d expect that when they look to feed passengers to and from their U.S. flights they’d work hand-in-hand with United. Except that’s not what’s happened over the years.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
