A Harvard Business School case study of the US Airways-American Airlines merger declares it a success and cites the brilliance of CEO Doug Parker.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
American Airlines flight 1469 from Miami to Houston was delayed 8 hours on Friday, with the return 4 p.m. departure turning into a rare midcon redeye. And if that wasn’t enough of a drama, two passengers on the flight out of Miami were kicked off the plane after enduring that long wait – over their refusal to wear face masks.
Alaska Airlines is known for its $99 companion tickets. This is one of the best benefits of its co-brand credit card. But they’ve also used companion ticket offers to spur sales.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
On Saturday morning Air France flight AF393 from Beijing to Paris burst a pipe in the passenger cabin, reported as an ‘explosion’, which forced the Boeing 777-300 to turn back around and land.
Airports are worth billions of dollars, but they generally don’t contribute to paying for local services even though they’re almost invariably owned by local governments. That’s because federal regulations don’t allow local governments to receive airport net revenue (profit). This is also unique in the world – governments elsewhere generate substantial revenue from their airports.
This United Airlines sports charter provides perhaps the most graphic visualization of why weight and balance matters on a mainline jet. after arriving with USC Trojans in advance of their game against the Washington State Cougars.
Spirit Airlines CEO Ben Baldanza told an interesting story about trying to figure out whether a new route would be profitable.
In normal times airlines have great data – required and reported by the federal government – on a sample of US ticket purchases that show the number of people flying a given route and what price. But there are cases where this data isn’t available, and they had to look at… alternative sources of data to decide whether or not a route made sense.
American Airlines has updated its Contract of Carriage, the adhesion contract you agree to when buying a ticket, to detail new reasons you might be banned from flying the airline based on your behavior.
One of these new reasons is downright metaphysical.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
