Blood Started Spewing After A Customer Lost It At The Atlanta Airport Dollar Rent A Car

by Gary Leff

white car with trunk up
Jun 29 2021

A reader shares that the Dollar Rent A Car line was out of control, stretching far enough back that it was going to take well over an hour to get a car. And things were deteriorating because a woman tried to rent a car with a debit card (which is allowed) but was being refused.

The woman became irate, not just at the clerk behind the counter but at everyone around. She reportedly hit something on the counter and smashed it into the Dollar clerk’s head. He started to bleed.

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United Airlines Commits To Huge Aircraft Order, Retrofitting Domestic Fleet With Premium Interiors

by Gary Leff

united plane
Jun 29 2021

United has placed an order for 270 narrowbody planes: 200 Boeing 737 MAXs (50 MAX 8s, 150 MAX 10s) and 70 Airbus A321neos. 200 regional jets will be replaced by mainline aircraft. And they’re retrofitting cabins on their existing narrowbody planes with more premium seats, seatback entertainment with bluetooth for headphones, seat power and larger overhead bins. The retrofit is promised to be 66% complete by 2023 and 99% complete by 2025.

Most of this had already leaked, and I reported that it was expected, but it’s still huge news that it’s happening. The airline clearly sees strong travel growth and a return of business travel to normal levels sooner than competitors.

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Pandemic, Schmandemic: United Airlines Is Profitable Again.

by Gary Leff

united plane
Jun 28 2021

United Airlines was the first to really get the seriousness of the pandemic and scale down its operations accordingly. They furloughed almost as many workers as American Airlines did, and cut deeply into management ranks. They’re also though symbolically coming out of pandemic serving alcohol on more flights than competitors and first class meals too.

Some of the tactics they employed to get through the pandemic were downright despicable, such as illegally withholding refunds from customers and devaluing MileagePlus awards when no one was looking. We’ll see what they announce tomorrow about how they plan to make up for these betrayals.

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U.S. – Canada Border Likely To Re-Open July 21

by Gary Leff

Jun 27 2021

Keeping the U.S. – Canada border closed makes no sense. Infection rates and vaccination rates are roughly similar on both sides of the border. There are variants spreading already on both sides of the border, besides the restrictions weren’t tight enough to stop those anyway. The border has remained closed out of a desire to signal that the government is doing something (fear of foreigners plays in here) and bureaucratic inertia (status quo bias prevails when no one wants to be responsible for a mistake, outbreak or case cluster).

There’s finally some hope on the horizon.

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