At the beginning of February I wrote that American Airlines has 3 corporate goals, and two of them are weird. What stood out was the carrier’s goal to “passionately drive efficiencies.”
He presented the company’s goals to ‘come out ahead’ of competitors in front of investors at the J.P. Morgan Industrials Conference.
American Airlines failed to build a mockup of its new domestic interior, and that’s how obvious mistakes were made. In CEO Doug Parker’s telling, they cared about squeezing seats onto the plane not what it was like to sit in those seats or for employees to work the new configuration.
That’s changing for upcoming retrofits and new products like the Airbus A321XLR and Boeing 787-9 new interior.
A mask resister live-blogged his experience flying American Airlines to Philadelphia and home to Manchester, New Hampshire. He drank at the airport and mocked other passengers along the way. And while he reports being successful walking through the airport and flying to Philly without a properly-worn mask, he was eventually kicked off his last flight by American for something entirely unrelated to masks – taking a seat in an empty row to promote social distancing.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
American Airlines shared its plans for integrating with JetBlue, building back its Philadelphia hub, and whether or not their new flight to India will actually take off at a meeting with employees last week, a recording of which was reviewed by View From The Wing.
Here are 6 insights into the American Airlines strategy for recovery that came out of this session.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
On a United Airlines flight to Houston on Saturday, rapper DJ Drama filmed a passenger being removed from the aircraft – and was then removed himself.
The aptly-named Drama, née Tyree Simmons, posted video of the removal to Instagram – and also video of the aftermath, where he’s being ejected from first class. The ostensible reason is a mask violation but he appeared to have been asked to wear a mask once, complied, and remained respectful throughout. So the real reason for his ejection is .. subject to speculation.
Brian Znotins, Vice President of Network and Schedule Planning at American Airlines, offered “When people ask me as a network planner ‘what’s my favorite airplane?’ it’s the cheapest.” And he reported that if the price is right they’ll buy planes.
Americans may be on the verge of receiving $1400 in Biden Bucks, but U.S. commercial airlines are getting $14 billion – including $3 billion for American Airlines. And according to the CEO of American, who has spent much of the last year working Capitol Hill, Republicans were ready to break ranks with their party to ensure that subsidies would flow to the airline industry.
In fact, from Parker’s telling at an internal meeting with employees, the Republican Party may not have tried to remove these subsidies because it would have caused some of their members to defect and create bipartisan support for part of the legislation.
Gol, the American Airlines partner in Brazil, says it is changing the schedule of every one of its flights in April and customers have to rebook.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
