Delta Picks ViaSat To Push Forward A Plan American Nixed Two Years Ago

delta seat back life
Jan 05 2021

Delta decided to drop Gogo internet from its main domestic fleet, and replace it with ViaSat. They reiterated their commitment to move forward with free internet, and believe ViaSat will be best to drive their project streaming content to seat back entertainment screens… an effort American Airlines considered and rejected, despite an internal push for such a project.

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Qantas CEO Says Australia Will Re-Open To Visitors In July. Government Says Not So Fast. What’s The Truth?

sydney opera house
Jan 05 2021

Qantas started selling international tickets – for New Zealand at the end of March based on an expected ‘travel bubble’ reciprocally permitted visits between the two countries – and July 1 for the rest of their international route network including the United States. The CEO of Qantas, Alan Joyce, said he expected the country to re-open to international travel at that time.

The government of Australia was none too amused with Joyce’s announcement but they didn’t deny it.

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Marriott Has A Gap Between Promises And Reality, And The Gap Is Growing

outside marriott hotel
Jan 05 2021

Before the pandemic there was no greater loyalty program with a gap between what it promised and what it delivered than Marriott Bonvoy. On paper it took the best features of Starwood Preferred Guest with the scale of properties of Marriott and merged them together. And yet the program has simply failed to deliver elite benefits consistently at the property level.

The irony of course is that before acquiring Starwood, Marriott Rewards wasn’t very generous with elites but they were consistent. The Marriott brand across the board was consistency. Now they’re the Forrest Gump of loyalty: you never know what you’re going to get until check-in. This have only gotten worse.

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Why Marriott Suite Night Awards Don’t Clear

Jan 04 2021

Just because a room is available for sale doesn’t mean a member requesting a Suite Night Award will be upgraded to it if Marriott forecasts that the room will be sold.

A room can be available 24 hours prior to check-in, but Marriott’s systems will still hold back the inventory to possibly sell to someone rather than upgrade the member into that room.

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