Reader Says Hertz Sent His Ex-Fiance To Jail Over A Fully Paid And Returned Rental Car

Hertz is accused of falsely reporting cars stolen on a number of customers – and the customers wind up in jail. This appears to have been going on for a couple of years at least. Hertz has been sued for the practice. And yet it seems to continue.

The stories have a common thread involving switching out of the originally-assigned vehicle, or extending a rental, where Hertz employees didn’t properly complete the paperwork for the transaction.

One customer was held in jail for 40 days over a rental that occurred eight years earlier Another reported renting a car that Hertz had already reported stolen. It clearly wasn’t stolen because they had it in their possession and rented it. Need I remind you that Hertz was promoted for years by O.J. Simpson?

A reader now shares the story of what they say happened to their ex-fiance’ on New Years Eve.

My former fiancé is currently in jail in Oklahoma County Oklahoma awaiting extradition to Tarrant County, Texas for a paid-for Hertz Rental which she extended over and over and over again. It’s been paid in full yet, she [was] arrested on New Years Eve.

…I had to contact her mother in Texas to drive to Oklahoma (5 hours) to get to her grand daughter because her mother was arrested, her privately-owned Mercedes was being impounded. The courts in Texas say they’ll be transporting [her] around 01-18-2021. That’s almost a month in jail for a car that’s been paid for.

Hertz was once the rental company for business travelers. In this extended montage from Up in the Air when George Clooney is grounded in Omaha he wants to buy a Chrysler Sebring from Hertz. The part they didn’t show was Clooney getting arrested when Hertz failed to file paperwork on the sale.

The once-great rental car giant is currently in bankruptcy with debtor-in-possession financing and is expected to file its reorganization plan by August.

About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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